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BMW
- Automotive
- Lubbock, TX
About this business
Location details
1120 19th St, Lubbock, TX, 79401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Monte Ebling was there when I arrived had all the info ready and got me on my way in a loaner car within 5 min of arrival! My vehicle was ready right on time and all service completed as requested. I’ll definitely continue to use Alderson for all my service and new car needs!
My recent experience at Alderson Mercedes was great! Monte Ebeling, in the service department is outstanding. He covered all the details in a way I could understand. Thank you Monte and your staff for taking care of me and my C250!
Omar is always ready and willing to help. This is the 4th vehicle we have purchased from Alderson's. The professionalism and service is always exceptional.
At my 45,000 mile service Monte Ebeling advised me of the condition of the rear tires on my E350. We went over the options for replacement, there was no sales pressure just advice. I purchased four new tires online and had them delivered to the dealership. I scheduled an appointment when the tires came in, met with Monte was given an estimated time for the completion of the work and received my car washed an ready to go within that time. Monte came up thanked me for coming in and shook my hand. My thanks to Alderson for such... read more
As always, Monte Ebling continues to provide excellent customer service and attention to detail. All of the concerns with my vehicle were addressed and expectations were met! Since we come in from out of state for service to our vehicle, a loaner is ready to go. He calls in a timely fashion to let us know about what time our car will be ready so we don't feel rushed to get back to the dealership! Thank you until next time!
Monte Ebeling and his team take great care of my vehicle. Always make me feel welcome. He calls if there is something out of the ordinary before they begin working on her so I'm not surprised when I check out. Thanks Monte fir your hard work
We recently purchased a Mercedes Gls450w4 from Alderson European Motors of Lubbock. Benny Bennett provided great service and set up several vehicles for us to compare as we went through the buying process. Setting up the lease and getting all of the paperwork completed was a breeze with Michael Sanford. We are thrilled with the vehicle and look forward to the continued exceptional customer service for all of our future service needs. This is our 4th or 5th vehicle from Alderson. We are spoiled by the great attention we recei... read more
Monte Ebeling always provides us with excellent service at a reasonable price. I would recommend Alderson's to anyone. Considering all that was done, it did not take too long, and the Mercedes loaner was a pleasure to drive. We had time for a leisurely lunch and a small amount of shopping at Dillards, and were then informed our car was ready. We made it home to Tuscola before dark!! Stan Brown
Been taking all the Mercedes we've owned to Alderson in Lubbock. Monte was friendly, organized and always up to date with what was going on with our vehicle.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 891 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.