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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"We love working with Jerry! We appreciate how ready he is..." We love working with Jerry! We appreciate how ready he is to help us find the right car to fit our needs and keep in touch throughout the process. He has earned our loyalty with this being my 3rd car purchase. Ian was a delight! He is an informative and thorough as he helped me set up my car to fit me needs. Mike in finance really wanted to connect with me as a person as we signed the paperwork. A completely wonderful experience! I love my car!!
Business response:
Thank you for this amazing positive review about Jerry, Ian and Mike! We appreciate you coming back to us!
"Kelly did a nice job through the whole sales process and..." Kelly did a nice job through the whole sales process and Ian tech support was excellent. Overall I was very satisfied with my experience at Westlake BMW
Business response:
Thank you for this great review about the team!
"Jim has assisted me with service since 2011. Always..." Jim has assisted me with service since 2011. Always helpful and knowledgeable. I really enjoyed the technicians video of the service and recommendations great news extra!
Business response:
Thanks for the positive review about Jim and for your loyalty!
"BMW of Westlake does a great job staying in touch before..." BMW of Westlake does a great job staying in touch before during and after the visit. You get text reminders text updates and nice valet cars.
Business response:
Thanks for the fantastic review!
"Brittaney did a terrific job arranging appointment. She..." Brittaney did a terrific job arranging appointment. She is always very professional and accommodating. My husband and I appreciate Brittaney’s friendliness and follow-through.
Business response:
Thank you for the positive review about Brittaney and BMW of Westlake!
"Great customer service. They need more loaners though...." Great customer service. They need more loaners though. Great staff who are very friendly and helpful. Pricing is reasonable. Communication is great. Strongly recommend. Thank you
Business response:
Thanks for the great review!
"Ken was my salesperson and the dealership is the best I..." Ken was my salesperson and the dealership is the best I have ever done business with. This is my 5th BMW I have bought!!!! I will always go back here!!
Business response:
Thanks for the awesome review about Ken and BMW of Westlake! We appreciate your loyalty!
"We always receive excellent service from this dealership...." We always receive excellent service from this dealership. Adam Moon always kindly helps us. Dirk Steffens has been most helpful teaching us about our car. And Jim gives us superb service.
Business response:
Thank you for the amazing review about the team at BMW of Westlake!
"Always professional, helpful, knowledgeable and friendly...." Always professional, helpful, knowledgeable and friendly. We highly recommend BMW of Westlake service department! Thank you Brittany and staff, we appreciate your great service. M&J
Business response:
Thanks for the awesome review about Brittaney and BMW of Westlake!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.