BMW

AustinYellowM3 

on DealerRater

5 years ago

"Had a passenger rear flat for about a month now. It was..." Had a passenger rear flat for about a month now. It was irritating as all get out. One morning I woke up and was on my way to work and the low tire light came on. Frustrated, I pulled into BMW of Middleburg Heights and they were very welcoming. Everyone said hello and Cassie got me right in. The tech quickly diagnosed the leak as a leaking tire bead. He said he cleaned the corrosion and re sealed the tire. Service was quick and they even washed my car. Great experi... read more

travelinghands1 

on DealerRater

5 years ago

"First time purchasing a vehicle on line and and from..." First time purchasing a vehicle on line and and from another state. Scared to say the least. Contacted dealership and all I can say is Jerry Mancini. From the time we spoke until I had my keys in hand( even follow ups since purchase) Jerry was beyond patient and thorough with explaining everything to me. I love my X5! Thank you BMW Of Westlake and to you Jerry!! And Mike! 

NEWBRAMFAM2000 

on DealerRater

5 years ago

"Everything before and up to the sale was perfect. The..." Everything before and up to the sale was perfect. The sales person was extremely helpful and went out of his way to answer any and all questions. My only complaint is that there was only one follow up call after the sale and that was the day after. It’s been several months now and no follow up calls to check on how I was doing with the vehicle or if there were any issues or questions from vehicle. Overall still a great dealership. 

HEATHER.MCQUADE 

on DealerRater

5 years ago

"I brought my car in for service at the Middleburg Has...." I brought my car in for service at the Middleburg Has. location and Cassie Thadeus was amazing! Cassie is always very professional and is very knowledgeable with BMW's. I always enjoy seeing her smiley face. 

Nasiasi 

on DealerRater

5 years ago

"I’d like to thank Bob Strecker and Ken Delk for finding..." I’d like to thank Bob Strecker and Ken Delk for finding the perfect vehicle for me! They really went above and beyond to give me the best deal! This is my third lease from BMW of Westlake and I must say this was the best experience ever! If you are looking for a new or used BMW I highly recommend you contact Bob or Ken-you won’t be disappointed! Thanks again! Tom Asimou 

MBERES 

on DealerRater

5 years ago

"Great Job, love my new BMW. First Time owner of a BMW and..." Great Job, love my new BMW. First Time owner of a BMW and I can say for sure how pleasant the whole process has been. Thanks so much !! 

Hossam Asaad 

on DealerRater

5 years ago

"Very professional, very pleased doing business with him...." Very professional, very pleased doing business with him. I love the car and they were helpful answering my questions. Sold my old Camry to them. 

DVMS.330 

on DealerRater

5 years ago

"For our first service and visit at this location we can..." For our first service and visit at this location we can say are happy with service and work What services department provided to us. Thanks 

PAUL@COLONYROOFING.COM 

on DealerRater

5 years ago

"My experience was great. Christian and his team did great..." My experience was great. Christian and his team did great job. Would definitely recommend and will definitely bring my car back for service. Great job and thank you for working on my car.