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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Bought my seventh BMW and was happy . Good job by John..." Bought my seventh BMW and was happy . Good job by John Caruso I got done and had a good review of features. May need some follow up on things I forgot.
Business response:
Raunkopp222, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Westlake!
"Great service. Christian provided me with updates and..." Great service. Christian provided me with updates and even a video review of the work done. I am confident that my car is well taken care of by BMW of Westlake.
Business response:
Thank you for giving Christian and BMW of Middleburg Heights a 5-star review!
"Cassie is always super helpful and professional. She's..." Cassie is always super helpful and professional. She's very communicative and keeps me well informed of progress. Also very helpful that everything can be done via text and their website, so I can keep the progress on my car moving during my workday
Business response:
Thanks for letting us know about your great experience with Cassie and BMW of Middleburg Heights!
"I had another excellent experience with service and..." I had another excellent experience with service and communication from all team members. Christian provided me with timely updates and responses regarding the status of my vehicle
Business response:
Hello, thanks for leaving this comment about your positive experience with Christian and BMW of Middleburg Heights.
"I went in to test drive an X3 on 3/6/2021. Jerry Mancini..." I went in to test drive an X3 on 3/6/2021. Jerry Mancini was my salesman and I ended up purchasing on the spot. The dealership is spacious and clean and social distancing was respected. I had a great experience buying my car here.
Business response:
Thank you for giving Jerry and BMW of Westlake a fantastic review about your experience!
"Great customer service. First time coming to this..." Great customer service. First time coming to this location. I loved that when my services was completed they cleaned both the inside and outside of my car.
Business response:
We're glad your first experience with BMW of Westlake was positive!
"BMW of Westlake is not the closest dealership to where I..." BMW of Westlake is not the closest dealership to where I live, but I drive out of my way for the great service of John Caruso.
Business response:
Thank you letting us know about the positive service you receive from John and BMW of Westlake!
"Good people. Homey vibe. Will answer whatever questions..." Good people. Homey vibe. Will answer whatever questions you have. Got an appointment no. Problem. Got a comparable loaner which is important to me E
Business response:
Thanks for the fantastic review about Christian, Cassie and BMW of Middleburg Heights!
"Great responsive staff, Drove 30 miles to let me test..." Great responsive staff, Drove 30 miles to let me test drive the car. Did the transaction in 15 minutes. They even cleaned my old license plate. Great Service
Business response:
Hello, thanks for giving a great review about your positive experience!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.