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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Christian is very good at what he does. He is always good..." Christian is very good at what he does. He is always good at reminding people of appointments he always follows up to make sure everything is done to satisfactory.
"Christian is very good at what he does. He is always good..." Christian is very good at what he does. He is always good at reminding people of appointments he always follows up to make sure everything is done to satisfactory.
Business response:
Hi Cgambino0, we are very happy to have provided you with such a positive experience!
"Painless experience. Communication was excellent, value..." Painless experience. Communication was excellent, value was excellent. I truly expected buying in the pandemic to be difficult but I was wowed by how easy the process was.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"We were looking for a BMW Series 4 Convertible and..." We were looking for a BMW Series 4 Convertible and noticed that BMW of Westlake had a few in their inventory. After sending a quick interest on-line we received a call from Jerry Mancini. From the first phone conversation to the signing of the purchased vehicle, it was a 5 star experience. I would rate it higher if I could. Jerry was not only understanding of our needs but he presented true class and trustworthy actions the entire process. He knew what we were looking f... read more
Business response:
Tara.meineke, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Westlake!
"I greatly appreciate the service my car got last time my..." I greatly appreciate the service my car got last time my car was at BMW of Middleburgh Heights, excellent service, fast, reliable, efficient. Thank you
Business response:
Marcomaurtua, we're happy to hear you had such a positive experience with our team!
"Service was good but I was disappointed that my car was..." Service was good but I was disappointed that my car was not washed. yaba daba doo i dont know why I have to use twenty five words
"As always, service department did an amazing job on my..." As always, service department did an amazing job on my M3. Never have a complaint when I have to take my car in to them.
Business response:
Cory.osadciw, we are very happy we could provide you with a positive experience!
"I've been coming to BMW Middleburg Heights for 4+ years..." I've been coming to BMW Middleburg Heights for 4+ years since my first BMW purchase so my service is always done there. Cassie Thadeus has been a primary reason I continue to return for my service though I've moved to the east side of Cleveland and Willoughby is closer. Cassie is attentive and helpful to my service needs, works with my requests, and always seems to go the extra mile for my satisfaction.
"This is my second experience with Tom Zito and I felt my..." This is my second experience with Tom Zito and I felt my customer status was important to him. He treated me with class and listened to my questions and concerns.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.