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BMW

4.8

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Location details

3211 Automobile Blvd, Silver Spring, MD, 20904, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.88,414 reviews
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BMWchuck's profile image
BMWchuck 
7 years ago

"Great SalesPerson!" The experience at BMW of Silver Spring was great.. Salesperson Karen was easy to work with, understood my needs and what was necessary to make this deal happen for the new 2019 BMW X5. Karen listened, answered my questions and took the time to explain the details of the deal order so I understood completely. The deal was better than expected, car was cleaned & prepped, ready as needed. There is also a Tech (MiKial) that was helpful in explaining the car systems. I would highly recommend Karen and her dea... read more

Business response:

Hi, thank you so much for your positive comments about BMW of Silver Spring! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring 

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Renee48 
7 years ago

"Thank you for my 1st!!" I was Satisfied with my experience with BMW Silver Spring and working with Mr. Chap..I look forward to continued relationship with BMW of Silver Spring! I absolutely was pleased with the sale vehicle I’ve wanted and enjoying my ride... Thanks Chap 

Business response:

Thank you for your kind words and this wonderful review! We look forward to your next visit! Take care! 

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Bmwlover 
7 years ago

"Excellent personal attention to all of my questions regardin" I found great patience and interest on the part of the sales staff to answer all of my questions and help me to feel confident with my decision to purchase a vehicle. There was no pressure whatsoever to influence my decision other than to answer my questions clearly. It was a great experience. 

Business response:

Congratulations on your new vehicle! We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! 

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jovan 
7 years ago

"large dealership with pesrsonal attention" I understand the Silver Spring BMW dealership is the largest BMW dealership in the metro area. The dealership employees I encountered were friendly and very helpful. In particular I would like to single out salesman Ron Askew. He is an outstanding salesman, professional, smooth and attentive making car buying experience pleasant for both my wife and me. Doing business in this dealership will be even nicer experience if some adjustment in physical appearance of the dealership would ... read more

Business response:

Hi Jovan, we are very happy to hear that Ron was able to really help you out with the purchase of your new car! We can't wait to be of service to you again in the future, have a great day. 

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dkrn59 
7 years ago

"Courteous and No High Pressure Tactics" Thanks to the kind approach and information Ron Askew was able to provide to me, I purchased on the spot. He went hunting to find the car I wanted, showing me lots of options, and ensuring transparency on costs and features. And no games when it came to pricing. It was a quick and easy negotiation. In addition, he and Mikhail went out of their way to drive the car to my home for delivery that night since I could not get back to pick it up until the morning. Both happy to make the trip... read more

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ryancox24 
7 years ago

"New BMW Purchase" I couldn't have been more pleased with the level of service, knowledge, and assistance that everyone at the Mile One BMW Silver Spring, MD Dealership provided. I worked very closely with Max Moyer over a few weeks (via email and phone) before I went in to purchase our first BMW. Max was excellent to work with from the start, always making himself available, answering all of our questions, never putting any pressure on us to purchase, and continued to let us know that if there wasn't something that we were ... read more

Business response:

Hello, thank you for taking the time to leave a review for us at BMW of Silver Spring. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! Take care! 

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halemj 
7 years ago

"Grerat Customer Service" Worked with Andy Alexis Sr. on a used 328i I found online. Paid attention to my needs and my situation. Had a negative experience at a dealership closer to home and he took extra care to get me what I was looking for. Drove from Towson to Silver Spring (about 40 miles) and would do it again. Thanks Andy! 

Business response:

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring 

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BMW 
7 years ago

"Excellent Customer Service" “Above and Beyond” in customer service, professionalism, and integrity. I would highly recommend Eric Lovo and his manager support team. I truly believe that everyone we dealt with was “honest and fair” and forthcoming as to what they could do in the negotiation of our new car. Once we finalized our purchase, Mikhial McKenzie sat with me in my new car addressing all of my questions regarding the “bells and whistles” of the new car. From beginning to end, there was no mistep - just honest and prof... read more

Business response:

It's experiences like yours that really keep us motivated! We are so glad you enjoyed working with Eric and our team. If you have any further questions about your new vehicle, please give us a call. We're always happy to help! 

pantherboy22's profile image
pantherboy22 
7 years ago

"Amazing car and even better prices" I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detailed and knowledgeable about BMW cars and does everything to make the process of buying a car quick in easy I spent a total of 2 hours buying my car. The car looks amazing and I am so happy for the price I got it at. Thank you Max and BMW of Silver Spring 

Business response:

Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Please don't hesitate to reach out if there's anything additional we can do for you. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 8,414 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.