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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Buying Experience" Recently bought a BMW from here and the entire experience was great! The sales rep, Desirea was amazing and very professional who provided excellent customer service. She provided me with all of the required information I asked for and got me a great deal on the car I wanted to buy. Thanks Desirea for all of your help!
Business response:
Congratulations on your new car, Abe! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!
"Great experience from A to Z" Tae was amazing from start to finish, he advised me on the purchase, kept me updated on through out the process, and most importantly he was upfront about everything. I drove 2.5 hours to pick up my first BMW and I couldn't be happier. Thank you Tae and Andrew for the great experience with my first BMW
Business response:
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
"Dealership" Excellent personal/customer service. Was always prompt and honest with answering questions leading up to purchase and delivery. Mr. Strassman followed up after purchase to see if I has any post delivery questions/issues about the car.
Business response:
We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out! Take care!
"Great experience " Great experience dealing with David Strassman and the folks at BMW of Silver Spring. No pressure, efficient, professional, and one of the best experiences I have been through in purchasing a vehicle.
Business response:
Hello, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!
"Best experience I have had in almost 40 years of buying cars" Max Moyer was professional, knowledgeable, courteous, kind, and responsive to all our concerns and questions. The help we received from Max, from our search for the right vehicle to completing the paperwork for the purchase was extraordinary. I have recommended Max to two friends who are considering a BMW.
Business response:
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! Take care!
"Happy with our purchase" We purchased five cars from your dealership last three year and this year two. Ron, our purchase was made possible because of your knowledge of the subject cars; the high level of professionalism and service you provided us; your integrity; and the high reputation of your dealership. You are indeed a good salesman and have earned our trust and loyalty. We are certain that we will be purchasing many fine cars from you in the future.
Business response:
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!
"Great Team" I had not been looking for a vehicle for long but I had fairly well narrowed down my interests. With that, my wife and I arrived at the dealership just to “check out” what seemed to be the car I wanted... and then we met Karen. She was patient and provided the necessary time and input for me to understand the car’s features and pricing details (including the incentives and discounts). She was not “pushy” and was empathetic with my concerns. Karen’s empathy is what sets her appart, she showed genuine interest in ... read more
Business response:
We appreciate your positive review about your recent experience with Karen and Anthony! It's great to hear you were given such a great deal on your new vehicle. Please don't hesitate to reach out to us if there's anything more we can do!
"Max is the Man" It has been 10 years since I've purchased a new car and Max could not have made it easier or more enjoyable (a word I did not expect to ever use in relation to the car-buying experience). He is extremely knowledgeable about the BMW line, both the history of vehicles and under the hood, and he was quick to direct me to the best car for my needs. I also believe I got the best price for the vehicle - their Loaner Sale program was perfect for me and my budget. It has only been about 10 days with my new X1, but I... read more
Business response:
Hi, thank you so much for your positive comments about BMW of Silver Spring! Please don't hesitate to reach out if there's anything additional we can do for you.
"Max Moyer skills" I worked with Max on the entire purchase process via emails and met when I went in to pick up the car. He was exactly as I imagined him to be. During the purchase process, he was responsive, professional and detail oriented and timely. When he said he would get back to me, he did. When he answered my questions, they were detailed. Max was professional during the entire process and when I arrived to pick up the car, there he was. At the door waiting to greet me. He showed me the car which was exactly as I r... read more
Business response:
Hello, thanks for your praise and kind comments about our team. We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is open now. It will close at 9:00 p.m.