BMW's cover image
Claimed

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

3211 Automobile Blvd, Silver Spring, MD, 20904, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.88,414 reviews
Select a rating
Macsy's profile image
Macsy 
3 years ago

Excellent service and willingness to work around my financing options. The car was under priced by 3k 

Business response:

Hi Macsy, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care! 

John N's profile image
John N 
3 years ago

Had a great experience with the salesman, Ron Askew. Had a wonderful interaction with Aaron at Finance, but did not get the expected rate on the financing. Love the Mercedes-Benz I bought for now but time will tell how it performs going forward. 

Business response:

Hello John, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Phil's profile image
Phil 
3 years ago

I feel fortunate to have connected with Harold Shelby for my new car purchase. In these times of production issues, price parity among dealers, limited allocations, and overall obstacles in obtaining models in demand, it really comes down to customer service. Harold is a gem. Not only is he an absolutely delightful person, but he is excellent at communicating with the client. He is patient with you, and works to address any concerns. I cannot express how much of a difference that makes. Open an honest communication is a real... read more

Business response:

Hi Phil, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Isme's profile image
Isme 
3 years ago

They provided me with great service and tried their best to fix all issues that I was concerned about while shopping for a vehicle. 

Business response:

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. 

Nick's profile image
Nick 
3 years ago

Dave and dealership were a pleasure to work with. Made the process seamless. Thanks again. 

Kelvin.smith's profile image
Kelvin.smith 
3 years ago

A easy dealership to buy a car from. The salesman are knowledgeable and help walk you through the entire process . 

charlene.watson20's profile image
charlene.watson20 
3 years ago

Very professional. Explained everything so I was informed and knew what I was signing. I have been a customer for over 30 years and would not go anywhere else. Top notch team. 

Business response:

Great team of professionals.. Loyal customer since 1993. Highly recommend for car sales and services. 

bryan56's profile image
bryan56 
3 years ago

I got a lot of help from Joe he did a great job. Installation was done quickly and efficiently and well communicated! 

Business response:

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care! 

Gary Z's profile image
Gary Z 
3 years ago

BMW of Silver Spring is the ONLY BMW dealership I trust with my X5. Joe Diss is the Service Manager and he is so friendly. Joe makes me feel appreciated and respected every time I visit. He also goes out of his way to make sure any repairs or service are completed. Grant King is my Service Advisor and has always treated me right, great with communication and never let me down! Be sure to ask for Grant, he is great! 

Business response:

Hi Gary, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 8,414 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.