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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Extremely personable car buying experience. Excellent service from when I came in to when I pulled off the lot.
EXCELLENT CUSTOMER SERVICE. Desires is a star. Everyone could not be more helpful. Happy all around!
Just bought a vehicle from here, I was helped by Roberto and Pedro, they both did a great job making the buying process very easy and quick, they were very kind and helpful, very happy with the service I have received here.
Business response:
Hello Zeeshan, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Great customer service and buying experience. We bought the 228i xDrive Grand Coupe from Nate, who was very knowledgeable and resourceful. I was very pleased by the professionalism and transparency during the process
Business response:
Hi Chang, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Nate Vitek gave us 5 star service every step of the way. We were unsure as to whether we should lease again or purchase an automobile. He carefully guided us through the process and answered all of our questions in a very professional manner. Upon picking up the new vehicle, Nate carefully explained every option on the car.
Business response:
Hello Jeff, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Kyle Greene was our Client Advisor for our factory-ordered BMW. From the initial meeting, Kyle quickly understood our needs, expectations, and appreciation for responsiveness, straightforward communication, and efficiency in managing the process. He's a professional that we would happily work with again. I would refer him to my friends and colleagues without hesitation. BMW of Silver Spring is very fortunate to have him on the team.
Business response:
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
Very pleasant experience. I would recommend this dealership and especially my salesman. I am one of those people who doesn't buy unless they like the salesman and also that requires the salesman not to be too pushy which mine was not. Kyle is a real asset to your dealership. I would not hesitate to return in the future.
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Nate was very helpful in helping me purchase my M340i Xdrive. He went above and beyond by answering all my questions and coordinating a production site change in the middle of the RU/UR war. Could not have asked for more for coordination, communication, and honesty.
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Finace advisor, Mr Gen Awanohara was truly helpful and honest. I recommend him highly. I also would like to thank service advisor, Rachael for taking care of my 2019 X7 50i.
Business response:
Hello Jay, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.