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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was recently helped by Kyle in making the purchase of an X5. Kyle was amazing to deal with and extremely helpful. He was very accommodating and was even available to help on one of his off days. Even after the sale was complete, he called to check in and make sure everything was good.
Business response:
Hi Sid, thank you so much for your feedback! Kyle will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I recently purchased a 2022 BMW coupe and Kyle made the process easy! Thank you so much for the awesome experience.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to Kyle here at BMW of Silver Spring! If you have any further questions, please give us a call. We're always happy to help! Take care!
Both Rachael and Joe were very helpful and made dealing with the service issues painless. I very much appreciated the time and courtesy.
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
My sales Rep was Ron Askew and he is excellent. He answered all questions and really helped me decide what vehicle I wanted
Business response:
Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Searching for a new car at a time when supply chain issues and high demand predominate is no easy task. Working with Nate Vitek however made the process as smooth as possible. He's well organized, transparent, responsive, and informative. I also felt he was genuinely interested in my happiness with my purchase and cared about a good outcome. I strongly recommend woking with Nate Vitek on any purchase!
Business response:
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
We just purchased our BMW X5 from BMW of Silver Spring, and if you want to have a great experience this is the dealership to come to. From working with our client advisor, Harold, to being in the finance department with Gen Awanohora, it felt like we were working with family. I personally feel that the finance department can be the most stressful part of purchasing a vehicle, but Gen made the experience smooth and easy. It felt like visiting a long-time family friend. He worked with us to make sure we had what we needed to b... read more
Business response:
Hi, congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Nate is great! He took me on several test drives and helped me land on the correct model for my needs. I am completely satisfied with my new car and the purchasing experience.
Business response:
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
BMW of Silver Spring made the custom order of our BMW X5 a dream. We previously met with Harold Shelby and his demeanor felt like he was a partner. When we became more serious, we were contacted and pressured by other dealerships, but we knew that we wanted to work with Harold due to his up-front, honest and no pressure approach. As we continued through the process it was great working with Harold. His experience in the business was something we benefited from greatly. Car buying can feel stressful, but not with Harold Shelb... read more
Business response:
Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
Ordered my new X3 with Dave Strassman. It was a Great experience, he went over all the available options. He explained each one in detail so I was able to order the car I wanted. My X3 arrived sooner than expected, it's beautiful everything I wanted. Dave went over all the technical stuff in the car. He made me feel confident if I had any questions after delivery, he'll be available to answer them. Gen Awanohara did my financing, it was quick and painless. Based on my driving history he was able to make some great suggestion... read more
Business response:
Hi Trish, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open at 9:00 a.m.