This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Outstanding service. Purchased a 5 series BMW. Car was “as advertised,” no hidden fees, and Scott Sohn was great to work with. Professional, friendly, and knowledgeable. A+ all the way!! Highly recommend!
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Lonnie was great, very under standing and up front during the whole process. He broke the typical "salesman" stereotype and exercised integrity during the whole process.
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Courteous, attentive, helpful, and zero-pressure - absolutely positive experience! Same goes for the dealership. Thank you, Lonnie.
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Desirea was great! What I appreciated the most was her patience with me. From the first time I sat with her I felt like I was chatting with someone I knew. She took the time to go over the vehicle and walked me through the process of building on line. She took the time to make sure I understood the additional add ons that I requested. She was on full communication with me at all times whether it was by text, email or a call. I had a few special request and she handled it for me. Thank you to the GM there as well.
Business response:
Hi Nicole, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Scott loves to play games with customers. A test drive inquiry increases the online listing by $3000, he missed my appointment and said no one informed him about the reschedule. He pretended to be a different salesperson. No Scott pls:)
Business response:
Noscott, We take all feedback very seriously and we want to hear more about your recent experience. Our General Manger, Matt Dolesh, would like to discuss this with you. However, we are unable to identify you from the screen name used in this review. Please call or email Matt directly at 301-679-4375 or mdolesh@mileone.com
Rachel Rhea was my service advisor and she was professional and knowledgeable. I highly recommend both her and the dealership for your service .
Andre and Gen were superior in Customer Service from start to finish! 5 Stars! Thank you both.
Kyle’s approach to assisting me during my purchase was one of the main reasons I decided to go ahead with buying my vehicle. All around great service. Definitely recommend
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Roberto was excellent, professional & went above & beyond to help us with the purchase of our new car. He came in on his day off to assist with the delivery. Pedro was also excellent & professional. These two gentlemen are standouts in this industry & should be commended & rewarded. We drove from Pennsylvania to purchase this car & it was well worth our time & energy. Thank you both for making this experience so enjoyable.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.