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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
A most excellent car buying experience ever! From the moment I came in the door of BMW of Silver Spring, Mr. Harold Shelby was welcoming, professional and very knowledgeable about the vehicle that I was interested in purchasing (I had never owned a BMW before). During the test drive he was most patient and helpful as he taught me about the many features that are a part of the vehicle. Mr. Harold and my Finance advisor, Mr. Aaron Devane literally walked me through the purchasing process, making the process not only seamless b... read more
Business response:
Hello Dee, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Recently I was in search of a car. The one problem I had however was my dislike of the car buying process. A friend who had recently purchased a BMW highly suggested that I give BMW of Silver Spring, more specifically a salesperson there by the name of Harold Shelby a call. After weeks of shopping around at several car dealerships in the Washington, DC/Maryland/Virginia area and encountering for example, either a " hurray-up you have to make a decision" push, to an, "I'll email you the invoice price in the morning" with no f... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I recently purchased a car from BMW of Silver Spring and the process was smooth and efficient. I worked with Harold Shelby and he was absolutely fantastic! He was responsive and kept me up to date about the process involving my order. He made sure I was taken care of and my experience was top notch.
Business response:
Hi Nil, thank you for your kind review; we are happy to pass along your comments to Harold here at BMW of Silver Spring! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Brittany is amazing! She made our car buying experience an absolute pleasure, from start to finish. She is kind and thoughtful, and confident without being pushy. She was patient — with me (as well as my 3 kids!). I really feel like she had my best interests in mind- she worked to get us a great deal and I truly couldn’t be happier! I would rate her 10 stars if I could!
David is a professional with exceptional customer care and communication skills. He walked me through every step of the process answering all the questions I had before I made a decision to buy my car. I will for sure recommend David and BMW Silver Spring to anyone who may consider buying a car in the future. Thank you David for taking the extra mile to support your customers. In addition to Dave, Gen from the finance department was also very helpful and professional. He explained to us our options in terms of financing and ... read more
Business response:
David is a talented and exceptionally helpful professional and I will recommend him to anyone interested in buying BMW to work with David. He takes his job seriously and goes beyond his duty to support his customers. Thank you, David ! Abebayehu Tekleselassie
Lonnie Overby is an outstanding sales agent! I purchased my X3 from him in 2019 and recently completed an end-of-lease buyout with BMW of Silver Spring. His professionalism and expertise made my experience in both cases turnkey. I highly recommend Lonnie Overby for your BMW automobile needs.
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
She tried really hard to give me the best rates and discount. Gave me good advice about what goes best with the vehicle i was choosing.
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
Gen was super professional, flexible with scheduling and very courteous. He was able to answer all my financial questions and helped me make the best choices to maximize my gain on selling my car.
Business response:
Hello Aaron, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!
Overall great experience! Scot and Gen were both friendly, courteous and professional. No pressure. Honored internet pricing without any hidden markups. Scot made sure our “new” used car was in beautiful shape before the sale was finalized. Thank you!
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.