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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Thanks Mr. Ron Askew" Hello, To Mr. Ron Askew thanks for going over and beyond. Customer service was excellent!!! Ron Askew commitment to detail saved us 1,000.00 on our purchase. When we walked into the dealership the first person that greeted us was Ron Askew and it didn't stop there when we had questions after driving off the lot we called Ron after hours and Ron waked us through the issue. We were please start to finish!!. It's was refreshing to see someone so dedicated in pleasing the customers. Five stars to Ron Askew... read more
Business response:
Bernard, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Even though I did not purchase a vehicle for financial..." Even though I did not purchase a vehicle for financial reasons, Ron Askew made the process smooth and easy, was very straight forward, was willing to work our minor issues I had with the vehicle and did not pressure me to doing anything that wasn’t necessary which was GREAT! I would definitely recommended to go see Ron at BMW of Silver Spring If buying a vehicle whether New or Pre-owned.
Business response:
Hello Jdavis, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
"Excellent Service! Great Car! Best Deal!" We recently bought a BMW X3 from the Silver Spring dealer. Our client advisor Gen was great to work with. He made the car purchasing process so smooth and simple that it happened in no time. He also helped us to the get the best deal we can possibly get in town. I can't recommend enough of him. Gen, thanks a lot for your help! We will definitely come back with our next purchase!
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Outstanding service" I was very impressed with my experience at BMW of Silver Spring. I bought a 3 year old auto from the sales rep Andy Alexis. He made the experience enjoyable due to his good natured, friendly relaxed style. I brought my niece with me so she could learn what is involved in buying a car and Andy took the time to discuss with her what is important to consider. He made sure to explain each step of the process and had the car washed and filled the gas tank. I would definitely go back to Andy next time I am in... read more
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Amazing " It was a great buying experience buy our first BMW X3 with Gen. Gen was very knowledgable about the car, and always responds to our questions in a short period of time. He got us a great deal in the end. We will recommend him to all our friends and families, or anyone who is looking to buy a car.
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Friendly and prompt customer service" Gen was very courteous, friendly, patience, and answered all of my questions thoroughly and promptly. No haggling and/or hassling from him or BMW of Silver Spring. I will highly recommend him.
Business response:
Jorge, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Top notch service! The level of customer service I..." Top notch service! The level of customer service I received was well above the standard. Can not recommend this dealership enough. It’s the only place I’d go to purchase a pre owned BMW
Business response:
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Great experience at this location! Lonnie was fantastic!..." Great experience at this location! Lonnie was fantastic! Listened to all my concerns, answered all my questions. Made me feel really comfortable. Great customer service!!
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"Finally found our perfect car!" We had been searching for a manual transmission and had almost given up hope when we got a call from Karen Herbert. She'd just seen a pre-owned one come back in from lease, and told us it was in great shape and a great deal. She was right! In person, Karen was knowledgable and funny, and she was able to answer all of our questions. She shepherded us through the process without any pressure at all (how delightful!) and made the whole transaction seamless. Her colleague Osi was likewise terrifi... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.