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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"BMW of Silver Spring Customer Service " karen is the best car sales person ever! she is calm , she doesn't hurry you up and help you make the right decisions and understand the process. Im so happy to have had her the day I was looking to purchase my car .Thank Yu so much Karen .
"Great service I called ahead and asked to have my paper..." Great service I called ahead and asked to have my paper work completed before I arrived, I was in and out in less than 30 minutes
"Karen was wonderful she knew I was looking to purchase a..." Karen was wonderful she knew I was looking to purchase a new SUV from one of her previous client who highly recommended her. I was so satisfied with her experience that I purchased an X6. Karen was not able to see me when I picked up my new car but she kept in touch before I got to the dealership and after I left the dealership. Karen called me two days later to see how I loved my new X6. Thank you Karen
Business response:
Congratulations on your new car, Janet. We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
"great encounter with Lonnie" We had a pleasant and informative session with Lonnie He is very personable and knowledgeable. I had gone to BMW of Silver Spring looking for a late model preowned veh. Lonnie did a test drive with me and gave me all the information I requested. I was looking at a couple of different makes of vehicle, BMW in my top three. I ultimately did not choose the preowned model I had test driven as it came down to options available on that day. Working with Lonnie was a pleasant experience and I would hig... read more
Business response:
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Excellent Customer Service" Many thanks to Michael Bolgar, Allen Kim and Gen Awanohara for the excellent customer service which was provided and the kind hospitality which was extended. Thank you!
Business response:
Adixon, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Great Salesperson" Karen Herbert has been a wonderful Salesperson to work with, not only did she provide an easy sales purchase experience for my new BMW X5 but the service she continues to provide a year later has been exemplary. She checked in & followed up a year after purchase just to see how much I was enjoying the X5. Most recently, I called her and she was able to provide a part I requested at no charge and I know it took time & effort to get it done but of course she went out of her way for me. Great experience with... read more
Business response:
Thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"I have purchased 3 cars from this dealership. Joanna has..." I have purchased 3 cars from this dealership. Joanna has been the MOST amazing advisor that this dealership has to offer, hands down. I would absolutely recommend my friends and family to her for a pleasant and professional experience.
Business response:
Bria, thank you for your feedback. We're thrilled you found Joanna and our team knowledgeable and your experiences pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
"Ron was the absolute best. I loved working with him and..." Ron was the absolute best. I loved working with him and he got me just what I needed. He was patient, thoughtful and didn’t pressure me at all.
"Great Customer service " Karen is very professional , patient and have a warm kind welcome ! She helped me above and beyond . I appreciate you Karen. Thank You !! From beginning to end she was so pleasant
Business response:
Hi, thank you so much for your feedback! Karen will be very happy to hear about your kind words and high star rating! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.