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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Appreciated Karen Herbert" Karen was very professional and accommodating with all my concerns about the features of my new BMW X3 Hybrid. She let the car do the talking and showing, but was quick and polite to answer all my questions.
Business response:
Hello there, thank you for your support! We're happy to pass along the kind words to Karen and the team. We hope you continue to choose us for all your automotive needs! Take care!
"Excellent dealership, inventory and client advisor!" We recently leased another vehicle from BMW of Silver Spring! This makes four vehicles we have either leased or purchased over the past 6 years. Karen Herbert has been our advisor each time and each deal has been exactly what we were looking for. I highly recommend her to work with!
Business response:
Thank you for your recommendation. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"Professional Experience" Everything as it should be. Although we were unable to work out a deal in the end, this was a pleasant experience, without undue pressure. All fees and other information disclosed up front.
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Take care!
"Exceptional Service at BMW of Silver Spring" This is the second car I've bought from Karen and the experience has always been exceptional. Let me tell you, I bought a 2020 M2 competition, only because of the standard transmission factor, with lots of accessories. When I got approved, Karen came back and said the Sales Manager wanted all the accessories paid for or down payment equivalent to the cost, because he had a few bad experience with customers not wanting the car after delivery. After stating my concern and my disapp... read more
Business response:
Hi Colinc, thank you for taking the time to leave a review for us at BMW of Silver Spring. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Silver Spring!
"Ron was pleasure to work with, even though I’m out of..." Ron was pleasure to work with, even though I’m out of state he made it seem less and followed up after receiving the car.
Business response:
Hi, thank you so much for your positive comments about BMW of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Great process, great price and value for my 528i and I..." Great process, great price and value for my 528i and I love it. Andy Alexis followed up with me and was patient with my 1,001 questions . Definitely will buy here again !
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Great Experience!" As a 56 year old I have purchased a lot of vehicles. BMW of Silver Spring was one of the more pleasant experiences and my salesperson Eric Lovo was probably the best I have ever worked with. His knowledge of the vehicles and easy going manner was beyond outstanding. He continued to follow-up with me on a small issue I had with my new car and made sure I was completely satisfied. I would certainly recommend BMW of Silver Spring and especially Eric for your next car purchase.
Business response:
Congratulations on your new vehicle, Gcsmith! Thank you for your feedback. We're thrilled you found Eric knowledgeable and the whole experience pleasant and easy. Thank you so much for choosing BMW of Silver Spring as your first choice for service!
"Repeat customer" When I was in the market for a new BMW Karen was the first person I called. She has always been very helpful and professional throughout the whole buying process. Thanks Again!
Business response:
Congratulations on your new vehicle, Joshbollinger! Karen will be very happy to hear about your kind words and high star rating! Thank you so much for choosing BMW of Silver Spring as your first choice for service!
"Great Experience" Had a great experience from beginning to end with the purchase of my new X3. Andy Alexis, Sr. was extremely helpful and patient as he walked me through the decison process. Andy Alexis, Jr. was very patient and informative during his orientation presentation. Julia Plummer was very helpful as she explained options and completed the sales process. All in all, the entire process was a very positive experience.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.