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BMW

4.5

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Location details

21710 Auto World Circle, Sterling, VA, 20166, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.54,361 reviews
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ricecold06's profile image
ricecold06 
14 years ago

Absolutely amazing customer service - from the loaner to the actual maintenance performed. My service advisor, Stefan Vrabel, was attentive to my needs and very responsive. He did above and beyond what I had been used to at other dealers. In addition, Andrew, my tech is perhaps one of the most talents auto mechanics/technicians I have ever met. His attention to detail is unparalleled and his friendly demeanor and professionalism is unquestioned. From the moment I pulled my 750 into the bay to the moment I left in my loaner, ... read more

KravMagaJC's profile image
KravMagaJC 
14 years ago

Sales staff was awesome, I was in the market for a 328i and I found one online from another dealership in another state, I went to BMW of Sterling becuase they had a similar model but the price was a little higher. They matched the price and saved me headache of shipping a car out of state! Alvin Nix was great to work with, really wanted to make me happy. If your looking at buying a pre-owned BMW talk to Alvin!! 

RLCrouse's profile image
RLCrouse 
14 years ago

Upon a recent trip for service with NAV system, I was greeted by Stefan Vrabel who courteous and very helpful. He understood my concern and arranged promptly for a loaner car while they investigated the repair. The repair took less time than he quoted and the service was performed impeccably. I highly recommend BMW of Sterling for their quality or work and dedication to their customers. RC 

AmirK's profile image
AmirK 
14 years ago

BMW of Sterling is truely a great car dealership, fromm the moment I walked in they weere very helpful and nice to me. They were not push on the sales which I liked, Alvin really made sure he understood my needs in the vehicle of my choice. Great experience, I highly recommend BMW of Sterling. 

Jstell75's profile image
Jstell75 
14 years ago

Just traded my Acura in for a 2010 BMW 328i and I have to say I love it! Mike Arata from BMW of Sterling was very helpful and took great care of me. I would definitely recommend BMW of Sterling to anyone that wants great service and price, ask for Mike Arata! 

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EvelynTurner 
14 years ago

After having my wonderful Outlander totaled, my husband and I were on a hunt for the same car. Luckily the dealership had our exact match. Ruby was beyond helpful when we arrived, even though we were buying a $21,000 used car he treated us like we were buying the most expensive car on their lot. His attention and helpfulness were beyond appreciated and above expectation. Buying a car brings me a lot of stress and he did his best to assure me that he would do everything in his power to give me the car I wanted. The car that I... read more

CINCYFAN's profile image
CINCYFAN 
14 years ago

I bought my BMW @ a different dealership but BMW of Sterling is very close to my home so I've gone there for maintenance. The facility is very nice and everyone from the service to parts staff has been courteous and professional. Bob in the parts department is always willing to work with me and while I've had different SAs each time I've gone in, Ted, Shawn and Kurt have been great to work with. I'll absolutely continue to use them for servive but will have a hard time leaving my CA at another dealer...now if he leaves his j... read more

Landan M. Smith's profile image
Landan M. Smith 
14 years ago

I just wanted to say that Peter Akezi at BMW of Sterling was fantastic. He was very patient and answered all my questions and guided me in choosing the best vehicle that I needed. I was very impressed with him and he really made me feel part of the BMW of Sterling family. It was my first car purchase at a dealership and I had a tremendous experience! 

carol monteil's profile image
carol monteil 
15 years ago

My husband and I purchased a car from Felix Bighem We were actually ready to buy a car from a different manufacturer but the night before our purchase decided to vist Sterling BMW as our last comparison. We were convinced it was the best choice and so purchased a car that very night. It was not the first car we have purchased from this dealership..but I do believe the relationship between client and salesperson can make or break a deal. Felix has proven to be a salesman that has our back. We have a car on order and Felix has... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 4,361 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.