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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Elijah was an awesome service advisor. I had some minor..." Elijah was an awesome service advisor. I had some minor issues and he took care of me. He is the definition of what customer service should be. Because of this, I will be coming to him only from this point forward!!!!
Business response:
Hi Dani, we are pleased to know Elijah provided you with excellent customer service and would like to thank you for taking the time to share this positive feedback! Our team appreciates your business and we hope to see you again soon!
"Felix met and exceeded all our expectations in the..." Felix met and exceeded all our expectations in the purchasing of our new vehicle. We were spared all of the obstacles and stumbling blocks encountered in a process such as this. Felix Bighem continues even after the sale to make our relationship with BMW a memorable and joyful experience.
Business response:
Hi Sylvia, our team is pleased to know Felix met and exceed all your expectations during your visit here at BMW of Sterling. We would like to thank you for this great review and wish you safe travels in your new vehicle. Please don't hesitate to reach out for any future needs, we are happy to help!
"I had a great service experience at BMW Sterling-..." I had a great service experience at BMW Sterling- Tiffany, our service rep, was excellent! But you need to change your 25 words long requirement!!!
Business response:
Hi John, thank you for taking the time to share this positive review of BMW of Sterling! Our team is pleased to know Tiffany provided you with an excellent experience and we we hope to see you again soon!
"Robert was great! He walked me through the whole process...." Robert was great! He walked me through the whole process. Kept me informed with everything that was going on, I will make sure I ask him for my next service.
"Sean Spicher has been incredibly helpful to me over the..." Sean Spicher has been incredibly helpful to me over the years. He is quite understanding, friendly and knowledgeable. I’d recommend him to anyone who has service needs at BMW of Sterling. He’s great at his job and is a fantastic guy!
"Robert always is professional when I come in. Robert is..." Robert always is professional when I come in. Robert is good about giving you updates and providing his attention to you so when I come in I always try to look for him.
"Our BMW Service Advisor Robert Harrell has been great!..." Our BMW Service Advisor Robert Harrell has been great! Robert is always very helpful,efficient, and professional. Very educated with the BMW products. Thanks Robert!!
"Sean is the consummate professional - he stays on top of..." Sean is the consummate professional - he stays on top of the repairs and service to make sure it gets done on time and correctly.
"Sean at MINI service was great. The car was ready on time..." Sean at MINI service was great. The car was ready on time and it was washed! I needed two new rear tires, I was surprised to see that the sterlings quote was much lower than even the big box stores. Very satisfied. So much so that I’ve decided to purchase my leased mini and part of that decision was due to my experience with the brand and with Sean at sterling motors.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.