BMW

Thank you for your kind words, Robin. We are glad Andy was able to assist you. Thank you for giving us the opportunity to earn your business.

Thank you for your kind words, Melody and Dave. We are glad that our team was able to provide you with an excellent customer experience. We truly appreciate your business!

Thank you for the feedback, Emily. Transparency is very important to us as well as customer service. We strive to provide an excellent customer experience. We appreciate your business!

Thank you for the feedback, Shirley. It is currently our policy for all staff to wear a mask when they are out of their office as well as when working with customers. When our staff is busy, wearing their mask can slip their mind. I will bring this up to management to ensure it is enforced. Our priority is to keep our staff and customers safe, so we will address this issue. We also regularly sanitize all work stations and surfaces. All of our employees must have their temperature checked each morning to ensure they are not sick. As for customers, we provide free masks in our common areas, but since it is a recommendation by the CDC, we do not require them for customers. We want everyone to feel comfortable in our store, so we feel that it is best to leave the consumer the option. We appreciate you stopping in and giving us the opportunity to earn your business.

Thank you for the feedback, Charlie and Leslie. We are so glad Andy could help you get the car you wanted. We know how important it is to get you the right car. Thank you for your kind words, we appreciate your business!

Thank you for your kind words, Bruand. We hear great things from our customers regarding the X3. We hope you love it! Thank you for the repeat business, we appreciate it!

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Sincerely, The Defouw Chevrolet Team

Allison, thank you so much for your kind words. Congrats on the new ride, we hope you love it. We appreciate your business!