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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"I had an excellent experience. Good customer service..." I had an excellent experience. Good customer service provided by Tiffany. I waited in the lounge and she kept me updated, was knowledgeable and professional.
Business response:
Thanks for letting us know that Tiffany took excellent care of you!
"Everyone was very nice and accommodating. Very apologetic..." Everyone was very nice and accommodating. Very apologetic for something that wasn’t the dealerships fault at all, and a manager even came out to make sure I was taken care of. Your service department earned a future sales customer.
Business response:
Catherine, thanks for your fantastic review! We look forward to seeing you again.
"Staff seem very happy, clean and comfortable waiting..." Staff seem very happy, clean and comfortable waiting area. Professional service, staff seem very happy, professional service , clean and comfortable waiting area. Professional service , thank you.
Business response:
Thank you so much for the excellent review!
"Carlos was very polite, quick, and efficient. Great job!..." Carlos was very polite, quick, and efficient. Great job! Carlos provides excellent customer service in taking care of me for my battery replacement on my x5
Business response:
Thanks for your wonderful review!
"Great as always. Got the time I wanted. They kept me..." Great as always. Got the time I wanted. They kept me informed with a several minute video of the underside of the car which was very interesting.
Business response:
Thank you, Jim! It's great to hear that you had a wonderful service visit and that you enjoyed our new video feature!
"Very easy in and out processes allow for minimal time at..." Very easy in and out processes allow for minimal time at the dealership. Especially like the empowerment given to the driveline personnel who assist the service advisors.
Business response:
Thank you so much for your excellent review!
"Great help and service from Tina. Very accommodating..." Great help and service from Tina. Very accommodating with the service and loaner I requested. Awesome communication via text message. Easy process from a to z
Business response:
It's great to hear that Tina took great care of you -- thanks!
"Excellent car buying experience as always. Eric and..." Excellent car buying experience as always. Eric and Chris were professional and knowledgeable throughout the process. The experience doesn’t end after your purchase as the service department under Greg’s leadership is top notch. This is an organization dedicated to retaining top talent.
Business response:
Thanks so much for your outstanding review!
"Everything was completed to my satisfaction. I was more..." Everything was completed to my satisfaction. I was more than comfortable in the waiting area and the service representative was very professional and went over the invoice with me.
Business response:
Thank you very much for the great review! We're glad that you were completely satisfied and enjoyed your visit.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.