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5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"it was a great experience to buy in BMW sarasota, fast..." it was a great experience to buy in BMW sarasota, fast and personalized attention, I am satisfied and happy to have bought my car here
Business response:
We're so glad that you had a great time shopping with us -- thank you!
"Lewis is amazing! Always helpful and thorough. Hope he..." Lewis is amazing! Always helpful and thorough. Hope he is my service contact every time . He is personable and conscientious. Prompt and great follow up
Business response:
Pam, thank you for letting us know that Lewis made your visit a great one.
"Carlos is courteous, through in his explanation, and..." Carlos is courteous, through in his explanation, and timely with responses. I like the videos of the car inspections that the dealer stated sending. The Hertz staff could use some improvements.
Business response:
Thanks for your feedback and for letting us know that Carlos took great care of you!
"My advisor Carlos was great he explained everything that..." My advisor Carlos was great he explained everything that needed to be done with my vehicle he went up and beyond I would recommend anyone to have him as an advisor
Business response:
Thanks for the great review! We appreciate it!
"Amazing and high quality customer service. I love this..." Amazing and high quality customer service. I love this place. I recommend this bmw location to all of people who are looking for a high quality dealership.
Business response:
Thank you, Alan! We're proud that our team has earned your trust!
"It's a pleasure to bring my car in and have Carlos..." It's a pleasure to bring my car in and have Carlos navigate through any of my needs with the car. I appreciate his continued communication throughout the process. Carlos is a great asset to your dealership.
Business response:
Athena, this is exactly what we love to hear -- thank you!
"Great dealership w good people. Location was close to..." Great dealership w good people. Location was close to where I live. Eddie was very patient with me as I was continually changing my mind on the vehicle I wanted.
Business response:
Thank you very much for your great review!
"Tiffany was great help ! She helped me through the..." Tiffany was great help ! She helped me through the entire process. You should remove this 25 word minimum requirement from your survey. It is really annoying !!!!
Business response:
Lee, thank you for your feedback and thanks for letting us know that Tiffany took excellent care of you!
"I was there for a new tire and new low beam headlight. I..." I was there for a new tire and new low beam headlight. I knew the tire had to be ordered and would be available the next day. I was not happy that I had to wait 45 minutes to find out I was going to need a loaner as it was too late to get the work done while I waited and that I would have to return the next day obviously to return the loaner and pick up my car. However, the work was completed and my car runs well and it is safe again. BMW also checked for any reca... read more
Business response:
We apologize for the long wait time and appreciate your feedback. We're happy to hear that despite this hiccup, you had a great visit with us. Thanks for your insight and your positive review. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
BMW has a 4.8 star rating with 13,215 reviews.
BMW is open now. It will close at 7:00 p.m.