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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Great experience" I already had a Z4 and I had caused some considerable damage to my Buick. Realizing that no matter whether the insurance company totaled or fixed the car, she would never be the same again, I decided I wanted another BMW. SO off I went to BMW of Sarasota and found the perfect pre-owned 530i. Thanks to everyone involved for giving me a good experience.
"Carlos Mundoz is an outstanding Service Manager. Your..." Carlos Mundoz is an outstanding Service Manager. Your dealership is fortunate to employ such a professional service representative. He listens well and asks excellent questions for clarification in order to deliver the promised service, hassle free. He quickly follows up to ensure customer satisfaction. After the BMW sale is completed, he is the main customer contact and as such has the major influence on customer satisfaction. I am very pleased with Carlos’s perform... read more
"My experience at BMW Sarasota has been nothing short of..." My experience at BMW Sarasota has been nothing short of phenomenal. I especially would like to point out how honest, professional, acted with superb integrity, and all around genuine Eric is! He listened to what I said I wanted and found the absolute perfect BMW x2 for me. I never felt pushed or that I was settling. Although this is my first BMW, it is the household’s tenth, and was by far the best purchasing experience I have ever had. In addition to Eric, JP and ... read more
"Fast friendly and courteous! Very knowledgeable. I was..." Fast friendly and courteous! Very knowledgeable. I was not intending to purchase an auto but Juan was easy to work with and was able to help me out with all my questions about new cars vs certified items.
Business response:
Sylvia, thank you for letting us know that you enjoyed your visit from beginning to end!
"John, our salesperson was terrific. His knowledge of the..." John, our salesperson was terrific. His knowledge of the vehicle we purchased gave us a great deal of comfort. I did not like the warranty discussion. It deal like a timeshare sale and added a large percentage to the price of the car. Dan, the product genius. Is excellent and patient with us
Business response:
Thanks for the amazing review!
"Great tech communication upgrades since our last visit...." Great tech communication upgrades since our last visit. As always our service manager Carlos was quick to provide us with an appointment that fit out schedule. He had us in an out quickly on a busy Saturday morning. The technician that did a vehicle overview (Kevin) was thorough and we could hear him clearly. Even though it was a busy day, Carlos took the time to go over what services were performed on my vehicle and walked me to my car. He is a definite asset to t... read more
Business response:
Janice, thank you so much for your fantastic review! We're glad that Carlos, Kevin, and the rest of our team made your visit pleasant and stress-free.
"Professional and friendly service as usual. Carlos stands..." Professional and friendly service as usual. Carlos stands out with his dedication to client interest and attention to details. Waiting time has been shorter than anticipated.
Business response:
We're so glad that you enjoyed your visit and that Carlos took great care of you -- thank you!
"Tech Ian is very thorough. Notice issue on my car that I..." Tech Ian is very thorough. Notice issue on my car that I did not know. Fernando was a good conduit for me and he communicates well.
Business response:
Thank you so much for your full five stars!
"BMW Sarasota always goes out of their way to make our..." BMW Sarasota always goes out of their way to make our experience exceptional. We work with Fernando in the service department and think he’s just fantastic. Our salesman is Eric Reeves and he is also exceptional when it comes to customer service and follow up.
Business response:
Carol, thanks for letting us know that you always have a great time when you come to see us. We're very proud that our team has earned your loyalty -- thank you!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.