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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Service" Tiffany did an outstanding job taking care of my problem I would recommend her to anyone that needs service She responded to all my messages actually when I called her on her day off
Business response:
Thanks for letting us know that Tiffany went above and beyond for you!
"Great" Friendly, good . Kept in contact. Car looks good . Clean . Fast. Will go again. This is to fill in the missing words. Word word word word
Business response:
Thank you for the great review, Johanna!
"Consistently above and beyond my expectations" I recently brought my car in for a routine visit to the Sarasota BMW Service department. After completing the requested repair it was noted that my batteries may not be optimally Functioning. Even though I expressed no day today concerns with the issue the service department urged me to bring the car in so they could more in-depth look into the issue. They provided a loaner car and Looked into the concern until they were satisfied that my car was operating at its best in full c... read more
Business response:
We're thrilled to hear that our team went the extra mile for you -- thank you!
"Great customer service " Tiffany was very helpful in explaining everything to me. The service was done in a timely manner and my car was washed when it was returned to me
Business response:
Thank you for letting us know that Tiffany took great care of you!
"Great Service Dept" Service Department took extreme steps to solve my suv problem. I had problems with the steering that were difficult to figure out. After a couple of attempts, they got it fixed. Thanks much Chong and Jorge!
Business response:
Thanks so much for letting us know that our service team took excellent care of you!
"Susan Gatlin" I came in for annual maintenance and walked out with a new 530e which I absolutely love. Susan was great and she is a wonderful representative for your dealership. The total sales experience was flawless and stress free. Fernandez, my service rep, was very influential in recommending that I leave my ten year old i3 and look at a new vehicle. Tammy in financial services was also very professional. Over all it was a great experience!!
Business response:
Thank you so much, Jim, for letting us know that our team went above and beyond for you and your family!
"I recently had to bring my car for a slow leak in the..." I recently had to bring my car for a slow leak in the tire. I was first assisted by Loraine who had to order the replacement tire prior to my appointment. She is very professional and thorough. She made sure that the correct tire was ordered confirmed my appointment date, and assisted me with complementary transportation while the service was performed. Loraine is a true professional.
Business response:
Thank you so much for letting us know that Loraine and Derek took excellent care of you!
"Great service!" Fast, efficient service and great customer care. I liked the tech video of the services they performed. They are a little pushy with the reviews though. Requiring 25 words minimum means lots of folks will skip this survey altogether.
"Always great service " Derek is always available and provides the best service! His team is very informative and does a great job. I am never disappointed when I leave BMW SRQ.
Business response:
We're glad that Derek always takes great care of you -- thanks!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.