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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Awesome experience as usual!" I brought a new-to-me E46 in for an inspection and the entire experience was exceptional. Derek was super helpful in getting me scheduled and providing me with all of the details and results of the inspection. I was blown away by the video I received with the tech going over the inspection and pointing out everything he found. This was an awesome feature I wasn't at all expecting and it was so helpful instead of just getting a list of things that need attention. Thanks so much to Derek and the ... read more
Business response:
We're so glad that you enjoyed your service visit from top to bottom, Kyle --thank you!
"Great Experience!" I had my car in for service and was very pleased. Great service staff, prompt repairs, very satisfied! I appreciate the work of BMW Sarasota.
Business response:
Thank you very much for your amazing review!
"Service for emergency alarm" They found the problem. Took off obd (?) Meter my insurance co put on. Gave me a new loaner to use for a day and washed my care
Business response:
Thanks for the full five stars!
"Professionals" Very professional staff, helped me evaluate options and then gave me their best deal up front...no need to talk to 3 different managers to get their best deal. Everything from start to finish was like clockwork...best dealership ever worked with...this is my 3rd BMW...1st from Sarasota BMW
Business response:
Thanks so much for shopping with us! We appreciate it!
"Looking forward to this." My service representative was Maria Lizardi. Missed her, as she’s on maternity leave. Actually saw her when I was there, as she visited with her adorable baby. That was a treat. On the other hand, Carlos helped me. He was the most helpful and knowledgeable person. He was not only a perfect gentleman, he screened my car like it went through an MRI machine. We also talked about things other than business, which was nice and welmcomed. I look forward going back to him when need be. I also went to visi... read more
Business response:
Thank you so much for showing your appreciation for our team! It's wonderful to hear that they made you feel welcomed and comfortable. Thanks for being part of our BMW of Sarasota family!
"I brought in the car for a BMW recall." Mr Thomas took care of the service for my vehicle and arranged for a free rental car for me to drive home. That was a great thing. I had a positive experience for the service and customer care! Thank you!
Business response:
Andreina, thank you very much for your incredible review!
"Great Service" Carlos went above and beyond! I was just visiting Sarasota but was notified my vehicle had a recall. It was a breeze setting up an appointment and getting a loaner which was absolutely necessary. Everyone there is super helpful and I especially appreciated my service advisor Carlos.
Business response:
It's great to hear that Carlos took care of you from beginning to end -- thank you!
"A great experience with Tiffany, she went over the top " Tiffany made the experience amazing. My disappointment was with BMW not knowing how to fix its software to work with the latest Iphone upgrade with Catalina. This was not Tiffany's fault and Greg, the Service Manager called me to explain that it was an issue with Apple. Unfortunately the service center ran a software upgrade on my car which erased all of my favorites and preferences with my computer software. Tiffany made it easy for me to get my car there and back an... read more
Business response:
We're sorry that there was an issue with your software and will look into this issue on our end. However, we're glad to hear that Tiffany went the extra mile for you and made your visit an overall positive one -- thank you!
"Timely Repair of Recall" Tina was very diligent in providing status updates on service performed and findings pursuant to a vehicle inspection . She also intervened on a loaner car issue.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.