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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Service Advisor Ms. Ferrara is terrific." Thank you. You should NOT have let Valentina Lazardi. Please inform customers when service advisors are reassigned. I have no more to say this visit.
"Mini Cooper service" Thank you Service Rep Jorge for listening to me and providing exactly what I requested. Six stars out of five. I highly recommend people utilize this BMW dealership for Mini Cooper service.
Business response:
We're thrilled to hear that Jorge earned such an amazing review -- thanks!
"Great rep" Tiffany was very helpful, kind, and very accommodating. She understood my concerns and was able to understand and handle my issue swiftly. Give her a raise!!
Business response:
Thank you so much for showing your appreciation for our team member Tiffany!
"Too long to checkin(20”), service consultant was great! " Service consultant was great. Still it took nearly a half hour. Too long. Car was ready as promised. ServiceNeeded light is still on. Technocian missed something! Regular full time cashier is lazy and should he fired.
Business response:
We apologize that your visit took longer than it should've and that there's an issue with your service light. Please reach out to us via email so we can address this. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
"Ricky S was very helpful & polite." Overall good Don’t like being pressured for extras. I don’t blame the salesperson Xxxxxxxxx xxxxxx xxxxx xx x XX xx x x x
"Amazing experience " Great experience! Highly reccomend BMW of Sarasota. The staff is awesome, very professional, respectful and of course knowledgeable. It is definately worth the drive. And the cookies are fantastic.
Business response:
We're so glad to hear that you enjoyed visiting us from beginning to end -- thanks, Frank!
"Carlos " Great job while I have an oil change appointment with Carlos great service he takes care very well everything I need an very friendly service I get thanks
Business response:
It's great to hear that Carlos made your visit so special -- thank you!
"Good but could be better" I had a great service advisor however I was expecting a little bit more attention to detail like getting my car back and it Was dirtier than when I left it. I was kind of expecting that they might just do a Wash like most nice dealerships.
Business response:
Roxy, thanks for bringing this to our attention. Attention to detail is important and we're sorry if we missed something. We'll share your comments with our team to see what we could've done better. We're glad that overall, you had a great experience with us -- thank you for the positive comments! Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
"Service experience" Excellent customer service provided by Carlos. Always takes time to make sure all items needed done properly the first time. Would highly recommend for all my service needs in future.
Business response:
Thanks so much for your excellent review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.