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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Derrick in service " Derrick in service is very helpful. He always gets me in and out in a timely fashion He willing spends time explaining the service needed , costs, and outcome.
Business response:
Thank you so much for your full five stars!
"Professional, prompt, courteous, and competent service." My 335i was in need of an oil change, troubleshooting the windshield washer, and checking the air conditioning system. I was cordially greeted upon arrival. The service advisor provided a detailed explanation of the actions to be taken and a realistic time estimate. Derek also provided an update as the work was being completed. When the work was finished Derek reviewed the invoice in detail and facilitated an easy check out. Upon picking up a washed car, the computer ... read more
Business response:
We're so glad to hear that you were satisfied with our service from beginning to end -- thanks so much!
"My BMW experience " Eric, our sales person treated us with respect and was very knowledgeable about the car. He went out of his way to make sure we got the car we wanted I was happy to drive out with my convertible. Loving it.
"Very thankful!" I am always grateful for the care taken at this location. Both Susan and Carlos did their best to take care of me... as per usual!
Business response:
We're so glad that Susan, Carlos, and the rest of our team has earned your high praise -- thank you!
"Enlighten as to the various services provided at bmw of Sara" The experience was better than expected... the service rep (Lewis) was knowledgeable, informative and engaged. Everything was as stated in all previous communications. Job well done!
Business response:
Stephan, thanks for letting us know that we exceeded your expectations!
"Well done as usual" My 1 year oil change and check was done professionally and on time, no complaints. Waiting area and people were very courteous and the cookies great.
Business response:
We're so glad you enjoyed your service visit with us -- thank you!
"DICKINSON 750" Assistant service manager Derrick is always awesome as usual. Kept me in the loop as to when my part would arrive. Derrick has always been outstanding. My only point of contention is that my 2016 750i always seems to be in the shop. Almost like clock work every 3 month. You can forward to BMW headquarters in Munich, Bavaria that I’m disappointed on how often my car is in the shop. If it weren’t for the fact that Derrick bends over backwards to accommodate me, I would trade in the car for a Porsche or Mercedes... read more
Business response:
We're happy to hear that Derek has always takes great care of you when you come in for a service visit! Thank you for the stellar review!
"Service call" Carlos was outstanding he above & beyond. He was every responsive to every thing I needed. Like I said he did a great job. Great Job
Business response:
Thanks so much for letting us know that Carlos took great care of you!
"Great experience " Everyone was super friendly and accommodating. Bobby Carr was extremely knowledgeable and helped us through the sales process. Jesus Castillo stayed with us into the late hours of the evening to finish the paperwork.
Business response:
Craig, we're so glad that our team made your visit a great one! Thank you!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.