BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
Select a rating
RPAGAN1's profile image
RPAGAN1 
6 years ago

"Great customer service " BMW of Sarasota has always taken good care of me as a customer. You can expect the best service and knowledgeable employees. It isn't always cheap, but the prices are in line with other high end dealerships. More importantly, the service or repairs are done correctly, the first time. Ask for Maria Lizzardi, she's the best. 

Business response:

Thanks for your amazing review! 

BONEYPAT's profile image
BONEYPAT 
6 years ago

"Great Customer Service!!!" The service at BMW of Sarasota was excellent!!! From the moment I walked into the showroom on two occasions to driving out the lot with my pre-owned 2016 X3M, the staff were friendly, knowledgeable, and most of all helpful in rendering a decision. Jack, Johnny, and Chris are an asset to the dealership and I truly appreciated their patience especially when we took the vehicles on a test run. I was not familiar with the second generation X3 and they diligently showed me the mechanisms to operate the... read more

Business response:

We're very happy that you enjoyed visiting us! Thanks for the amazing review and we look forward to seeing you again! 

AUDRITA14's profile image
AUDRITA14 
6 years ago

"Excellent service" I always receive world class service while my car is being serviced. My advisor Fernando is always very knowledgeable and extremely professional. I would highly recommend him. 

Business response:

Thank you so much for your full five stars! 

donnydeca's profile image
donnydeca 
6 years ago

"Kudos to the service staff!" Derek was helpful and personable to me. He was very helpful and fixed the problem in a timely manner. I also want to thank Jon Pekar for helping me as well. My only disappointment is that I CANNOT USE MY ALLSTATE DRIVEWISE DEVICE on my new 530i. Last year I saved over $400 by using the Drivewise Device and it worked fine on my BMW 428i. If I knew that the device would not work, I might have gone with another car and not another BMW. Derek told me that I could use my phone and download an app for... read more

Business response:

Donny, we apologize if we weren't able to get your device working for you. If you'd like to reach out to us via email, we can see if there's a resolution available. Aside from this issue, we're so glad that Derek and Jon took great care of you -- thank you! 

SGL840's profile image
SGL840 
6 years ago

"Tire Change" They did everything I requested in a timely and courteous manner. Carlos provide all of the inform I needed to make a sound decision. Great Service Call. Sgl 

Business response:

Thanks so much for your amazing review! 

zshoulson's profile image
zshoulson 
6 years ago

"Service " Tiffany is an amazing advisor, she went above and beyond to accommodate me while my car was being serviced. I can tell that she is very dedicated to her job and has a great personality. I would highly recommend her to anybody. 

Olaf Maly's profile image
Olaf Maly 
6 years ago

"very good people" although the sale man had no idea what he was selling, he even did not know that the car we wanted existed, the sales manager Jerry Gonzalez made us very happy again. He was very knowledgeable, was responsive and did a good job to give us the best deal. They just should train the sales personal a little bit better. They should at least know, what BMW has to offer. 

Business response:

Thank you for your insight, Olaf. We're glad that Jerry took great care of you and will share your comments with the rest of the team in an effort to do better. 

TRUTXN2828's profile image
TRUTXN2828 
6 years ago

"Service for 2019 BMW 430i" The service team did a great job and Carlos Munoz was extremely professional throughout the process. Car was finished on time and everyone inside the dealership was attentive to all the customers inside. 

Business response:

Thank you so much for your full five stars! 

TTRAIN's profile image
TTRAIN 
6 years ago

"10 thousand mile service " Excellent, on time, car was washed and clean, car was ready when I was told it would be. This is my seventh BMW and I am always happy with service. 

Business response:

Thank you very much for your amazing review and for your repeat business! We appreciate it! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 12:00 a.m.