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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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STUTZDONALD's profile image
STUTZDONALD 
6 years ago

"New battery " Was there for a while but didn’t have an appointment service was good employees friendly and very knowledgeable battery was pricey but we are talking about BMW 

Business response:

We're glad you enjoyed your visit with us, Donald -- thanks! 

Natasha's profile image
Natasha 
6 years ago

"Excellent " I took the car for oil change. The service was excellent. Maria always goes above and beyond. She is thorough, quick, knowledgeable and very friendly. 

Business response:

Natasha, thank you so much for your full five stars! 

GROOVYGREAT's profile image
GROOVYGREAT 
6 years ago

"Superb" From the moment I am greeted by Carlos it is such a warm from the heart feeling. He is by far the best service person I have ever met in my life. He works with you, is not pushy, not in a hurry, is very knowledgeable, helpful, kind and caring. It would be nice if everyone were like him! A plus all around service with a smile from Carlos. 

Business response:

It's great to hear how Carlos made you feel welcome and comfortable when you bring your car in for service! Thanks for your amazing review! 

LINDABER1's profile image
LINDABER1 
6 years ago

"Maintenance" Maria always makes my visit happy. I was very comfortable in the waiting area having tea and a snack while working. Once the women was complete Maria came out to explain what they did and chatted with me before walking me to my just washed car. 

Business response:

Thanks, Linda! It's great to hear that Maria made your visit so special! 

CGATES37's profile image
CGATES37 
6 years ago

"Tiffany was superb. You have a great employee. " Thought battery was dead. Car would not start after arriving at dealer You guys checked everything and decided it was a computer issue. Reset the computer and it’s perfect. Best of all was my bill of 39.00 for an oil change. Now that is great service. Chuck Gated 

Business response:

Chuck, thank you for your full five stars! We appreciate it! 

ARPIA40296's profile image
ARPIA40296 
6 years ago

"Maria @ BMW has always the best customer service" Once again Maria helped us out with our vehicle and such seamlessly manner. Thank you so much! We will be coming back that’s for sure! 

Business response:

Thank you for letting us know that Maria always makes your service visits pleasant and stress-free! 

BearKat84's profile image
BearKat84 
6 years ago

"Excellent service" Greg Jones, service manager, has always treated me professionally by returning my phone calls, scheduling appointments promptly, explaining the necessary service and repairs, and doing so with utmost courtesy. 

Business response:

Thanks for your full five stars! We appreciate it! 

RICKWIC's profile image
RICKWIC 
6 years ago

"Great experience" Rep. Was Tiffany. Great attention to detail, personalized attention, and follow through. Car has been trouble and issue free from the purchase. I could not be more pleased. 

Business response:

Thanks for letting us know that Tiffany and the rest of our team made your visit a great one! 

SONYA0's profile image
SONYA0 
6 years ago

"Great service!" The service department went above and beyond to take care of my vehicle and a warranty issue. Fernando was my service rep and he was great! Will always bring my car to this service center! 

Business response:

Thank you, Sonya, for your outstanding review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 12:00 a.m.