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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Awesome!!" Overall amazing customer service!! I would recommend this location to any BMW owner! Very professional and well organized service department I’ve ever been to!
Business response:
Thanks for letting us know you enjoyed your service visit!
"Extremely friendly and informational" From the moment we were greeted at the door to our client advisor, to the sales manager, to the finance manager, to the product genius, everyone was extremely helpful knowledgeable, polite, and just absolutely amazing to deal with
Business response:
Thank you for your wonderful review, Tim!
"Great Communication " Responded to a lease end offer and received immediate response. Continued to communicate for a few days via text to find exactly what I was looking for. Highly recommend BMW Sarasota & Johnny.
Business response:
Thank you, Amanda, for your full five stars!
"The Best" I came in to replace a tire due to a large screw. Tiffany was my adviser and I cannot express enough how impressed I was by her service. My tire was replaced without any issues and in an acceptable time frame. Tiffany not only was dressed professionally she conducted herself with in a kind and professional attitude that made me feel welcomed. Tiffany took the time to go over service requirements due for my vehicle and discussed pricing and available dates. I will be returning this month to complete further service... read more
Business response:
Thank you for taking a moment to tell us about how Tiffany went above and beyond for you! We're proud she earned such an amazing review!
"Carlos took very good care of me and my vehicle , Thank you " Excellent service by Carlos , Was given a loaner and didn't loose a lot of time . Need to bring the Mrs. car in soon . Looking forward to seeing you again . Thank you .
Business response:
Thanks for your amazing review! We look forward to seeing you again!
"Great salesperson" Jack Hojnacki is a really good salesperson. He Knows his job and the cars he is selling. I have worked with Jack since 2008. He works very hard for his customers.
Business response:
Thank you so much for your high rating!
"6000 checkup with Carlos" Carlos is fantastic. I appreciate the time and attention to detail when I bring my car in. He is very customer focused. Excellent care for his customers.
Business response:
Thank you, Lisa! It's great to know that Carlos took great care of you!
"Beyond amazing" Tiffany is beyond incredible, she went above and beyond. She walked me through the entire repair process and was just phenomenal. She has a great personality and is extremely accommodating
Business response:
Thanks for your amazing review!
"Thank you, Valentina " 1. My former service advisor left BMW of Sarasota. I would have appreciated a notice from BOS. 2. I was initially assisted by (new) Service Advisor Ms. Ferrara; she is a pleasure to interact with. 3. I was then assigned to Assistant Service Manager Ms. V. Lizardi as my Service Advisor. Valentina is professional and also a pleasure to work with; and provides the most important (to me) quality: she is a client advocate. I am happy to be working with her. 4. A new tire was installed; the service technici... read more
Business response:
Thank you so much for your detailed feedback! We always welcome comments like yours because they help us improve our customers' experience. We'll forward your comments to our team and take action as necessary. We're pleased to hear that overall, you enjoyed your visit with us -- thank you!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.