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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Well taken care of, thank you Jessica and Sonia!" I like the scheduling and easy drop off. Jessica my sales coordinator was right there to explain in words, but also in writing, what would be performed, along with the cost. That is important to know going in. Car was super clean when I picked it up also, a big plus. Tks to BMW of Sarasota service center! Big tks to Sonia in concierge, super helpful getting us into loaner vehicle. Keep doing what you are doing and we will keep servicing this car, and hopefully others in the ... read more
Business response:
Robert, thank you for taking a moment to let us know all about your fantastic experience with us! We're very glad that Jessica, Sonia, and the rest of our team made your visit so special.
"Carlos did an excellent job" Wonderful dealer experience Loaner car. Good price. Good communication. Quick turn around. Carlos was able to give me very competitive price on a set of tires
Business response:
Chris, thank you for letting us know that Carlos took excellent care of you!
"Great service. " My service manager, Carlos, made the difference. He is the reason I am rating you the highest possible. This is the second time I’ve had him. Both times I have had the best experience possible. He goes above and beyond, is personable and best of all I trust him.
Business response:
We're very proud that Carlos earned your highest rating! Thank you so much!
"Smooth as silk" The whole process was expedited by Client Advisor Abby Abouzeid who actually came in on her day off to accommodate us as we had to come from over 1 hour away.
Business response:
That's exactly what we love to hear, Doug! Thanks for letting us know that your visit with us was smooth and stress-free. We very much appreciate that you came from over an hour away to visit us too!
"Continual Great Service From Maria Lizardi" Maria turned a nightmare of an experience (pothole induced tire blowout) to a pleasant and quick resolution. Always available and pleasant, Maria consistently demonstrates what it means to be a service professional.
Business response:
Thanks for your amazing review!
"Good job" Service was very good. When compared to the service we were getting on the east coast at Braman in West Palm a big improvement. Assistant Service Manager Valentina was very professional, polite, knowledgeable and provided continuous updates on the status of our vehicle.
Business response:
Thank you so much for the amazing review, Steven!
"Service call" I was having an issue, called in and was fixed the same day. Professional and Friendly and easy to deal with. Would definitely use again.
Business response:
Thank you so much for the excellent review! We're very proud of our team for tackling your issue quickly and professionally.
"DEREK WAS VERY PROFESIONAL " DEREK WAS VERY PROFESIONAL , KEPT US UPDATED WITH THE REPAIR PROCESS AND EXPLAINED EVERYTHING . WHEN EVER WE NEED HELP WITH A BMW WE CALL DEREK
"Perfect experience!" Loved my service. Felt attended to and important. Valentina helped me every step of the way. Will be back for more services and purchases. Thanks!
Business response:
Thanks so much for letting us know that you were completely satisfied with our service and that Valentina was there for you from beginning to end!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.