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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Annual maintenance " Always a delight working with Derek. Continuously monitors the progress of the work being done and informs me! Work is always great and love the quick car wash at the end!
Business response:
Thank you for the full five stars across the board!
"Very good!" Right from Johnny the greeter to Carlos our service tech and everyone in between, everyone was very polite and friendly! Carlos explained everything to us that was being recommended and made note of it on our invoices for future reference.
Business response:
Terrysue, we are very happy to hear that Johnny, Carlos, and the rest of our team made your visit smooth and stress-free from beginning to end! Thank you for the amazing review.
"Professional Service" Visited the purchasing dealer for my second routine service. Dealer personal were professional and courteous, the facility was clean and well appointed. It appears that my car received a by the book detailed service.
Business response:
It's great to hear you had a top-notch experience from beginning to end. Thanks for taking the time to write this stellar review!
"BMW Sarasota Service" Our Service Advisor, Carlos, was fantastic taking great care of our every need. He was quick, efficient, and very friendly. We would definitely ask for Carlos again!!
Business response:
Sally, thank you for the fantastic review!
"Excellent experience " The service department was very helpful at explaining in detail what needed to be fixed. I have been there twice and have been satisfied both times with their work
Business response:
It's great to hear that your visit with us was smooth and stress-free. Thank you so much for the full five stars!
"Good result but long wait " Diagnostics and repairs took a long time, I think too long, but all was completed in one day; and I am confident that they did a good professional job.
Business response:
We apologize for the long service time but appreciate your patience. Thanks for the overall positive review!
"Customer Service Galore" I’m new to Sarasota, so I did not yet know the best non-dealer auto service for my X-3. Went to BMW of Sarasota for brake fluid change and repair of peeling glove box cover. Was told glove box could not be repaired and would be $300+ to replace. After expressing my view that interior parts deterioration is what I would expect from a Ford Focus, not a BMW X-3, I was introduced to the Kyle, the Service Director. Kyle acknowledged that other customers had experienced the same problem with their glovebo... read more
Business response:
We're glad to hear that we were able to meet all of your needs from beginning to end! Thanks so much for your incredible review; we look forward to seeing you again.
"Purchasing a lease!’" The team of Johnny Rodriquez, Tammy, and Chris was awesome. They were very accommodating, professional, and took the purchasing of my vehicle a comfortable experience.
Business response:
We are so glad to know that Johnny, Tammy, Chris, and the rest of our team made your visit a great one. Thanks for the amazing review!
"Recall" Took my 2007 BMW 328xi in for a couple of recall items. While in also got my once a year oil change. Only 51 k on this beauty so didn’t need much. All work was done on time. Car was washed when I picked it up. From drop off to pick up everyone was friendly and courteous
Business response:
Thank you very much for your wonderful review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.