This profile has been claimed by the business owner or representative.
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Midnight to 5:00 p.m. |
"service dept" Carlos communicated well, was available promptly when i needed to talk and made sure the work was completed on time. Can’t answer about the quality, lets see after i drive the car for awhile.
Business response:
Thanks for the high rating! We are confident we will meet your high standards for quality and if there's any issue, please reach out to us.
"Service center " It was a pleasure for me to went there. I really appreciate my advisor for all she done. It was a great time. Keep it up Maria L.
Business response:
Thanks for the wonderful review!
"Great Service Manager" Greg is great to deal with and always puts the customer first. Easy to get an appointment, and checking in is quick and efficient. My car is always ready when promised.
Business response:
We're glad to hear you always have a wonderful visit with us. Thanks for the amazing review!
"Carlos is aweome" I never fail to get impressed with Carlos when I bring my BMW into the dealer. He double-checks the status of my warranty, any recalls, and makes sure that I don't have any concerns. When he knows I'm in a rush, he works diligently to get me out in as little of time as possible. If service is going to take an extended amount of time, he always offers a loaner car. It is always a pleasure to work with him.
Business response:
Nancy, it's great to know that Carlos has made all of your visits memorable. Thanks for the great review!
"Maintenance Service call" Everyone we dealt with was very Friendly Carlos made sure everything was completed on-time and he was very thorough and explained everything. 5 stars.
Business response:
Thanks so much for the full five stars!
"Great experience everytime we visit.." My wife and I has always had a great experience when we bring our car in. We really love the great hospitality the give us and how they make us Special. Carlos and Greg are a great asset to your company and we appreciate them for going above and beyond for us..
Business response:
Thanks for taking a moment to let us know that Carlos, Greg, and the rest of our team went above and beyond for you and your wife, Kenny!
"Exceeded Expectations " First time servicing my BMW here. Drove to Sarasota from California and needed an oil change. Carlos Munoz was my advisor (and also the Assistant Service Manager). The vehicle was done faster than expected which was nice. Carlos took time to listen to my concerns without rushing and went through everything that was checked with me. The only differences between BM W Sarasota and BMW of San Rafael is the snacks (cookies, chips and apples here and toasted bagels and muffins) in San Rafael. Also, San Raf... read more
Business response:
We are so thrilled to have earned such an amazing review from you! Thank you for the insight as well. We look forward to seeing you again!
"Great scheduling service and treatment " I got an all wheel alignment. It was easy to get the appointment time I wanted and my wonderful service manager Carlos ensured that my car was washed before return. I also had a coupon so the price was right.
Business response:
Thanks so much for the stellar review!
"Great experience!" Erik went above and beyond to find me the vehicle I wanted at the price I wanted. The process was easy and enjoyable and I am beyond ecstatic about my new purchase!!!
Business response:
Kim, thank you for letting us know that Eric took great care of you!
BMW has a 4.8 star rating with 13,215 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.