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5151 Clark Rd, Sarasota, FL, 34233, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Midnight to 5:00 p.m. |
"Overall great experience. " Good service. Comfortable waiting area with refreshments. Good competitive pricing. I will definitely return for any service work that I need. Derek was very helpful.
Business response:
Thanks so much for the awesome review!
"Excellent " Fernando always makes it a great experience! As well as the guys greeting and checking you in. Very accommodating and always works With a sense of urgency and care
Business response:
Thanks so much for the full five stars!
"Always great service!" The entire staff always goes above, and beyond, to ensure customer satisfaction! Maria is awesome to work with and always provided exceptional service. I would not hesitate to recommend her, Jack, and the dealership in general to anyone.
Business response:
Thanks for the stellar review!
"Customer Service is the Best" Every time I take my car for service I am so impressed by the level of service from everyone there. They take the time to keep you updated on your car’s progress. The waiting room is so accomodating with snacks and drinks. It is the nicest dealership I have gone to and will continue to go there in the future.
Business response:
It's great to hear you enjoyed your visit from beginning to end. Thanks for the full five stars!
"Great service with a smile" I was in for a routine oil change . My service advisor , Maria Lizardi , who is top notch , explained the other services she recommended , of which I was very appreciative . She has always steered me in the right direction . The car was ready for me by 11:30 AM , which was before the time they said it would be ready . A complete inspection was done on all the major parts and fluid levels , and the car was washed . Everyone was very courteous , and it was a very positive experience . Also a specia... read more
Business response:
We're glad to know your visit was a great one. Thanks for the wonderful review!
"The Best" Fernando is amazing from the moment you sit down with him to discuss the service to the moment you checkout, 100% customer service,. Great guy, easy to work with and very informative on the service being competed on your BMW. Simply the best! Michael
Business response:
Thank you very much for the amazing review, Michael!
"Service excellence " Thanks for always giving exceptional service BMW of Sarasota. The facility is clean. The waiting area has an inviting atmosphere while you are waiting for your vehicle to get service and repaired. My service advisor has an excellent knowledge and experience and I know I am in good hands.
Business response:
Thanks so much for the great review, Melissa!
"Changed the oil, no upsell like most dealers." Friendly, reliable and quality service. I just needed the oil changed. Most dealers find $500 worth of work every time you visit....this dealer doesn't do that.
Business response:
Thanks so much for the great review, Martin!
"Great Customer Service" I was in for service yesterday at 9 am and had another appointment near by at 10:20. All worked perfectly and Uber moved me from one appointment to the other. When I returned, my car was almost finished. My service was coordinated by Carlos. He is a pleasure to work with and I keep returning because he personally coordinates service for me..
Business response:
So glad to know that Carlos made your visit smooth and stress-free. Thank you for the wonderful review!
BMW has a 4.8 star rating with 13,215 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.