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BMW

4.8

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Location details

1475 S Barrington Rd, Barrington, IL, 60010, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,531 reviews
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LynnL's profile image
LynnL 
12 years ago

Love this place The first time I came here was approximately 15 years ago after a dealer in Elgin had not been honest with me. I was a bit intimidated due to all the luxury cars that are well beyond my means. They treat all their customers with such kindness, courtesy & I might add honesty , no matter what type of car they arrive in. Over the years I have met every guy in the Honda service dept & no matter what question I ask them , they explain everything thoroughly & go out of their way to be helpful. The work is always do... read more

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Kcturn 
12 years ago

Repairs Ron S. in the Mercedes service department couldn't be any more helpful in getting our cars repaired. He is always very pleasant and helpful with all of our service needs. He is truly a pleasure to work with. 

Homar Nieva's profile image
Homar Nieva 
12 years ago

EXECELLENT Buying Experience! Working with Kevin Schroeder and Kelly Ingram at Motor Werks / Mercedez Benz of Hoffman Estates was an experience that I will never forget. We arrived to the dealership and were given the red carpet treatment. The high quality of service and detail that was put toward my vehicle seperates why I purchased my vehicle from Kevin. I will suggest if you want a good car, go to any dealership. Now if you want a great vehicle, go to Motor Werks / Mercedez Benz of Hoffman Estates and talk to Kevin and se... read more

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C Rasmussen 
13 years ago

Customer Service is Second to NONE! I had an interesting issue with some significant warranty work needed on my BMW 750i. Elliott in Services, Kim LaGioia in warranty sales, and the entire leadership team took care of me from start to finish. They never lost focus on doing what was right. Motor Werks is passionate about delivering quality service and I think that is a big factor in looking at the total cost of ownership. I would highly recommend family, friends and colleagues do business with Motor Werks. 

Andriy's profile image
Andriy 
13 years ago

Went in for work on my Mercedes! Great service Satisfied with the work done on my vehicle recently. Took a few hours, yet I was treated with respect and because I was with my vehicle, I receaved instant service. Thanks Motorwerks 

Gary Chardavoyne's profile image
Gary Chardavoyne 
13 years ago

Brought in my used vehicle for repairs I can not say enough nice things about Motor Werks, Other companies can learn a great deal about how to properly treat a customer and doing a repair right the first time, Tim at Cook Street is a pleasure to deal with and Elliott at the main shop was extremely professional. 

JeffP's profile image
JeffP 
13 years ago

Bought a 2013 Honda CR-V We worked with Zach Sowinski during the buying process. He was a great salesperson and was very easy to work with. I wish we could have gotten more from our trade in, but it was a Pontiac Grand Am with a lot of miles on it. If we purchase another Honda, we will more than likely return. 

W. Peters's profile image
W. Peters 
13 years ago

Excellent Experience from everyone we worked with. We worked with Dustin R. and Larry R. in the BMW area but Dustin also showed us Mercedes and Infinities. Dustin was excellent. Very knowledgeable, but not pushy. He worked very hard. Larry provided us with a far price for both the new car and our trade in along with some good advice. We do a lot of research before we purchase a vehicle and will not buy one unless we feel the numbers are right. We never changed a thing. First time ever! Car was given to us in meticulous shape... read more

TWF's profile image
TWF 
13 years ago

great service Chauncy Reddy handled my Porsche service and repairs in a timely and professional manner. Just two words to descibe my experience...completely satisfied. Thanks 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 3,531 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.