This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Plano, TX
About this business
Location details
6800 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Randy Descamp is great - always so helpful and very dependable. I would definitely recommend him to my friends and family.
Business response:
Thank you for the great recommendation, Jenny! It means a lot to us, and we're glad to hear Randy has provided dependable service. We hope to see you again in the future! Best, John K. General Manager
For the past 20 years I have purchased/leased 8 beamers, and Classic is my top choice since they were still located in Richardson many years ago; one major reason for my loyalty is the service that I received. I don't remember how long I've known Jim Brooks, but he's the old timer at the Classic BMW Service Department, and he never failed to provide the top notch service that I need... From the beautiful and spacious waiting area to the free loaners plus the valet service, you just can't ask for more...
Business response:
Thank you for the wonderful review, Clarence! We sincerely value your continued business and we're glad to hear Jim and the team have provided consistently excellent service. We look forward to seeing you again! Best, John K. General Manager
Jim Brooks is a fantastic service advisor and always gets things taken care of! Thanks esp for the detail work this past week!
Business response:
Thank you for the great review, Nita! We're happy to hear you had a positive five-star experience with Jim and we look forward to seeing you again. Best, John K. General Manager
Business response:
Amos, Thank you so much for your five-star review!
Business response:
Souk, Thank you so much for your star-rating review!
Jim Brooks at classic Plano was extremely helpful. I just bout a used bmw and took it in for a maintenance service and he helped me out greatly and answered all my questions plus more.
Business response:
Barry, Thank you so much for taking the time to write a review. We are thrilled to hear you left with a high level of customer service from Jim. We appreciate your loyalty and business. Come and see us anytime!
Jim Brooks provided exceptional service yesterday. He kept me informed of the status of my car and helped keep the costs down by even providing rebate information for the new battery. That’s Jim for making BMW service so smooth.
Business response:
Eric, Thank you so much for taking the time to write a review. We are thrilled Jim was there to assist you in the process. We appreciate your loyalty and business. Have a fantastic day!
There’s many reasons why I love Classic BMW, but what makes Classic BMW so special to me is My advisor JIM BROOKS! He always goes over and beyond to make sure his clients are not just another number or customer, but truly treated like family. No matter how small my issue may be. He always takes the time to explain in detail what I’m facing and always offering suggestions that benefit my situation! Thanks, Jim!!! You’re the reason I will always continue to come back to Classic BMW.
Business response:
Kelly, Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you for taking the time to write a review. We are thrilled to hear Jim was there to assist you through the process. We appreciate your loyalty and business!
Best service ever! Thank you Jim Brooks and your service team for making my experience at Classic BMW in Plano great. Jim went over everything, kept me updated thru out the whole process and my BMW has never been better. Thank you Jim and.
Business response:
Masoud, Thank you for taking the time to write a review. Jim will be pleased to hear your kind words. We appreciate your loyalty and business!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 8,248 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.