This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Plano, TX
About this business
Location details
6800 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Randy DesCamp is always so helpful. He's hands down the best at what he does.
Business response:
Monique, Thank you for the five-star review. We appreciate your feedback!
Had the misfortune of losing my only set of keys this previous weekend and dreaded having to go to the dealership for a replacement. Reached out to my ALLSTAR advisor, Carlos Villegas, who promptly took care of me and everything I needed. He definitely made the whole process streamlined and easy for me as well as always sharing some good banter with me and his coworkers while I waited. I, without a doubt, will continue to return to Classic BMW and to Carlos for all my needs regarding my car. Kudos on the awesome customer ser... read more
Thanks for going above and beyond when answering all my questions, John Sojdei. I look forward to working with you in the future!
We have had great experiences with the service department and our advisor, John Sojdei. Like the rest of our family, we have taking our BMW’s to John for years for warranty items. We highly recommend John and Classic.
Business response:
Thank you Bernadette!! John K
Carlos Villegas in the service department was the biggest reason I would return to this dealership for service. He methodically answered all of my questions and was very knowledgeable about the product he represents!
Business response:
Thank you Kristina. John K
I would recommend Carlos Villegas for ANYONE needing services- he is in the Service Department, lol. Wherever I go in the country (UT, KY, FL, TN), I always find myself coming back to Carlos in Texas. Distance doesn’t matter when you find someone you like, are comfortable with, and you know he will do everything he can do to make the situation right. Five stars to Carlos!!!
I received excellent service from John Sojdei. Working in retail I’m used to dealing with complaints and so many times great service is overlooked so I wanted to make sure he was recognized for how he represents the company and goes above and beyond. Thank you John and hope we have the opportunity to cross paths again.
Business response:
Thank you Yvette. John K
For your servicing needs, stop in and ask for Carlos! He provides excellent customer service and will take great care of you!
While visiting for the holidays my tire light came on John Sojdei had the valets do a tire check on the drive & I was on my way! Thank you John !!!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 8,248 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.