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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
One of the best car leasing experiences I have ever had! The staff were so warm and welcoming, they really can not be compared. this was my first leasing experience and I felt the knowledge I gained from this experience has made me more comfortable and the inventory always speaks for itself. A top notch product with unmatched service!
Business response:
Thank you for your excellent remarks! We'll be sure to share your great feedback with our team at Fields BMW Winter Park! We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Mike Torre, General Manager.
The transition and service provided when purchasing my new vehicle was phenomenal. This is my second purchase with Fields BMW. (Winter Park) My client advisor named Garfield provided EXCELLENT customer service!
Business response:
Thank you for your business, Felix, and congratulations on your new vehicle. If there is anything else we may do to heighten your ownership experience, please don't hesitate to contact me. Sincerely, Mike Torre, General Manager.
I had an excellent experience at Fields BMW in Winter Park. I had my first test drive with Dennis, came back a couple of months later and had a second test drive with Reggie. He helped me through the buying process, trade-in, negotiations, and the final purchase. Then Jeff was there to help with the delivery. He was extremely throrough and a pleasure to work with.
It takes a phone call to Justin tell him what you want how much you want to spend and what kind of car you want. And the same day he personally will delivered to your door. Justin keep up the good work.
Business response:
Thank you, Skipydo, I'll make sure Justin receives your great feedback and kind words. I'll also make sure to commend him on a job well done. If there is any way we may better serve you, please let me know. Thanks for choosing Fields BMW! Sincerely, Mike Torre, GM.
We have now purchased a total of 5 vehicles from the Fields Auto Group Three Fiats and two BMWs. Our recent purchase of a BMW X3 was a very pleasant experience. The sales person Jaime Veriato is to be commended for her knowledge and assisting us in finding a second BMW. The X1 that she first showed was nice but the second car an X3 was the winner and had everything we wanted. Special thanks to sales manager Tracey Pellegrino who came through again in helping Jamie find my wife a dream car at a great price. I would also like ... read more
Business response:
Congratulations on your new BMW X3, AutumnSkye! I'll make sure to share your feedback with Jamie, Brittany, Tracey and our Team! I'm happy to learn you loved your experience and enjoyed the complimentary amenities - it's our pleasure! Thanks for making Fields your automotive choice. If there is any way we may further enhance the quality of your BMW ownership, please don't hesitate to let me know. Kind Regards, Mike Torre, GM.
Scott Leitzke is a fabulous Service Manager. He make us feel at home while he tends to our requirements. He makes visiting the facility a pleasure.
Business response:
We certainly appreciate your review and your business, resinex! If there is anything else we can do to elevate your experience with us, please don't hesitate to ask. I'll be sure to share your kind feedback with our staff. Kind Regards, Mike Torre, General Manager, Fields BMW Winter Park.
I love going to see Mike Abney at Fields he is by far the best rep at Fields, makes my experience wonderful. I would highly recommend Mike for customer service
Business response:
Thank you for your great feedback and recommendation. I'll be sure to share this with Mike and our team. I'm delighted we made your experience "wonderful!" It's certainly our goal and it's a pleasure serving your automotive needs. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. Sincerely, Mike Torre, General Manager.
This was our fourth vehicle purchase from the fields auto group the first three were fiats with excellent service. Fiels amenities are the best free carwashes coffee and food red carpet servive all the way. Jamie Veriato our salesperson was very nice and knowledgeable. She demonstrates good customer service skills. We felt comfortable with her when we finally decided to purchase our first BMW. Special recognition needs to be given to Brittany Lewis, finance manager, who explained everything clearly and carefully. Shortly aft... read more
Business response:
You're most welcome and congratulations on your fourth vehicle with our Group, AutumnSkye! Thank you for your continued business and loyalty over the years. I'm happy to learn you're enjoying the complimentary amenities, it's really our pleasure and our way of saying, "thank you" to our customers. I'll be sure to commend Jamie, Brittany and Tracey on a job well done. Thank you for your recommendations to others. If there is any way we may further enhance the quality of your ownership or your experience, please don't hesitate... read more
I'm not completely satisfied with my car.... I'm a little uneasy about the gear change and that's what the service teams was working on, so I'll be getting touch with BMW before I travel for the holidays.....My car also had only one mile left before it was out of gas... I wasn't happy at all about that... I know that I had st least a quarter of a tank of gas. I might have had more than that but but I'm sure that it wasn't empty.... other than that I love my dealership ?? It happens sometimes...
Business response:
Thank you for your feedback. I'm delighted that overall, you enjoyed your experience with our dealership. I'm sorry that you are not 100% happy with your vehicle and I apologize for any inconvenience. I would appreciate the opportunity to speak with you to address your vehicle issues and concerns, at your earliest convenience. You may reach me by phone at (407) 628-2100, or via email at mtorre@fieldsauto.com. Thank you and I look forward to hearing from you. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.