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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I have been working with David Sousa since purchasing our two BMW's. He is very professional and communicates clearly in a timely manner. He is a definite asset to your dealership!
Business response:
Thank you for your continued business and loyalty over the years. I will be sure to share your great feedback with David and our Team. If there is anything further we may do to enhance the quality of your ownership, please let me know. Best Regards, Mike Torre, General Manager.
Fields BMW and Michael Abney are great, excellent customer service, great free breakfast, excellent facility, easy access to location. Just over all great customer service experience.
Business response:
Thank you for your great feedback, amediator! We love making the service experience an enjoyable event for our customers. I'm happy to learn that you enjoyed some of our complimentary amenities while you were in - it's our pleasure! Please let me know if there is anything further we may do to better serve you. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park.
I've purchased several cars in the past 40 years. Never have I been treated so kindly like I have at Fields. The customer service in the service department is amazing. So happy I chose Fields. My son will be purchasing his car from there soon.
Business response:
What else can we say but, “thank you” for your kind words! Our entire team at Fields BMW Winter Park is grateful for your both feedback and for your business. Fields Matters Because You Matter. Sincerely, Mike Torre, General Manager.
Customer support was great, my advisor Joe was very helpful and I hope to work with him again. The car looked amazing after the complimentary car wash.
Business response:
That's great news, Jedi, and I'll be sure to pass that along to Joe and our team. It's great to hear you are also enjoying the amenities we offer. If there is anything else we may do to heighten your ownership experience, please give me a call at (407) 628-2100 or drop by my office the next time you stop in. Sincerely, Mike Torre, General Manager.
Blaine helped me with a tire issue and had the whole deal handled in about 2 hours. I didnt even know that the repair and service could be performed that quickly. He really went the extra mile to make sure I knew the entire process and was comfortable with the measures taken to keep my car running great. I would recommend this dealership for any service issue.
Business response:
Fast Service and a great attention to details are facets of the service we strive to provide our customers with on a daily basis. I'm happy to learn that we made this happen for you. I’m certain our entire staff enjoyed catering to your needs as much as you enjoyed your visit. Take care! Kind Regards, Mike Torre, General Manager.
Matt, my new service advisor was outstanding, and since I have never had the same service advisor twice I hope that he is now my advisor for all future visits. Matt was most helpful and prepare upon my arrival and when the work was completed he explained the services performed. Matt is a credit to BMW and I would encourage Fields to ensure that all service advisors meet Matt's standards.
Business response:
Thank you for your review and for choosing Fields BMW Winter Park, Rob. I’m happy that you enjoyed your visit and we’re looking forward to serving you in the future. I'll make sure to share your kudos with Matt and our team. It's certainly our pleasure! Fields Matters Because You Matter. Sincerely, Mike Torre, General Manager.
Richard was great to work with, as always. Service with a smile! Our problem was diagnosed quickly and then taken care of expeditiously!!! Happy to be back on the road
Business response:
Thank you, Mrs. Irvin, I'll be sure to share your feedback with our Team. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Mike Torre, General Manager.
I've been a customer here at the Winter Park dealership for 10 years. I have family members who have also been longtime customers. Love the service and overall positive experience. Highly recommend it.
Business response:
Wow, thank you for your long time patronage! We truly appreciate your business and your loyalty over the 10 years. Thanks for making your family part of the Fields family! Rest assured that we will continue to do everything it takes to make us deserving of you and your family's loyalty on each and every visit. Fields Matters Because You Matter. Kind Regards, Mike Torre, General Manager.
My Service advisor is David Susa, he is always a pleasure to deal with and he handles his business with complete professionalism. So satisfied with Fields BMW, I just purchased an X1 for my wife.
Business response:
Thanks to both you and your wife for your business, Hudak. We appreciate your loyalty and your continued trust in our dealership and our staff. It's a pleasure doing business with you. Kind Regards, Mike Torre, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.