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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Daniel Sobering is an exceptional mechanic who provided me with outstanding service and thoughtful recommendations. He is the primary reason I will always continue to have my 2008 550 serviced at Fields. Thank you for cultivating and maintaining such exceptional people. Susan Luczak
Business response:
Thank you, BMW550. Please don't hesitate to make me aware if there is any way we may additionally supplement your current or future experience with us. We appreciate your kind words and your business. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park.
Our sales guy Reggie is always very professional, helpful, very knowledgeable and always going out of his way to make a a pleasant car shopping experience. And service associate Richard Gaffney was super helpful and accommodating when our vehicle was in need of immediate service.
Business response:
Thank you very much for your helpful feedback, Lcollazo. Thank you also for your kind words about our personnel. It undoubtedly enriches our team at Fields BMW Winter Park, every time we learn about great feedback. We will be sure to let our staff know that they made a difference on your visit. We are eager to serve your future automotive needs. Kindly, Mike Torre, General Manager.
I appreciate the valet service Fields offer and the professionalism of the service department. The service manager was helpful in arranging for the vehicle to be picked up , had some difficulty with others, rather not mention that person's name.
Business response:
Thank you for your feedback, Hogans. I'm happy to learn your experience overall was great. I apologize for the inconveniences that you encountered during your visit. Please don’t hesitate to contact me to share more information and I will do my best to rectify the situation for you. You may reach me by phone at (407) 628-2100, or via email at mtorre@fieldsauto.com. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park.
Matt Roberts is great to work with and I bought a extended warranty that lady was also a pleasure to work with. I recommend this dealer to everyone.
Business response:
Thanks so much for your helpful remarks and your business, gjr82355! Rest assured knowing that we will do whatever it takes on your future visits to make us suitable of your continued trustworthiness. Kind Regards, Mike Torre, General Manager, Fields BMW Winter Park.
I had to wait for over 90 minutes but the dealership was accommodating and friendly. I grabbed free lunch and as many drinks I wanted while I waited. They even had a complimentary charging station for my phone which came in handy. Best part believe t or not was the price I was given for my service. Very pleased with my experience at Fields!
Business response:
Thank you for your review, JPistolz. I'm happy to hear that overall you were very pleased with your experience. It's our pleasure! I apologize for the long wait, I will be sure to share this feedback with our Service Team and make sure that your future visits are always fast, friendly and professional. Thank you for your business. Fields Matters Because You Matter. Sincerely, Mike Torre, General Manager.
I love Fields' service department! Always quick "in" and quick "out," plus friendly customer service! My service rep, Matt Stephens is the best and genuinely cares that my experience is positive!
Business response:
Thank you, Mrs. Bowen! That's definitely the type of service we strive for - always fast, friendly and professional. We do genuinely care about our customers. I'm happy to learn we provided you with an excellent experience. It's really our pleasure to help. If there is anything further we may do to better serve you, please let me know. Sincerely, Mike Torre, General Manager.
Excellent, Mike Abney was helpful. A pleasure to work with. Evething went as expected. I use this dealership for both of my vehicles, and for parts.
Business response:
Thank you, Crod. We’re proud to have a dedicated and hardworking team, here to serve your automotive needs. If there is anything further we may do to enhance the quality of your ownership experience with us, please don’t hesitate to ask. Kind Regards, Mike Torre, General Manager, Fields BMW Winter Park.
Patti our advisor she awesome and facilities was outstanding, I bought my vehicle for services and the was completed but some need to order the part so I will be back again.
Business response:
Thank you for your feedback, s15771577. We're happy to have exceeded both your expectations! All of our team are very passionate about the work they do. We look forward to serving you in the future. Fields Matters Because You Matter. Sincerely, Mike Torre, General Manager.
Love my service advisor, he's always attentive and cares about my service experience! The area is clean neat and comfortable. Would definitely recommend to others.
Business response:
Thank you! We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Mike Torre, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 7:30 a.m.