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BMW
- Automotive
- Orlando, FL
About this business
Location details
9750 S Orange Blossom Trl, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Always An Exceptional Experience" I have purchased 5 different BMWs from this dealership, starting in 2011 and all from Mikhail Bouzko. He is friendly and straight forward. He truly understands the customer's needs and wants. It has been a pleasure doing business with Field's BMW of South Orlando because of Mikhail. He makes the process of buying a vehicle very easy. I highly recommend this dealership as my wife and I plan on continuing to business at BMW of South Orlando.
Business response:
It is satisfying to find out that our Staff was accommodating to your needs and outperformed your expectations. Our goal is to “wow” our customers at every encounter. I’m grateful that we could accomplish this for you. We sincerely appreciate your business, your loyalty and your trust. If there is any way we may further exceed your expectations in the future, please let me know how we may be of service. It is our pleasure to serve you. Many thanks, Luis Rios, General Manager.
"The best customer service & buying experience" Great Hands On Service: They take care of you here and treat you like a member of the family.We have bought 5 cars and suv's from them and couldn't be happier.
Business response:
We have a devoted staff, ready and willing to do their best to serve your automotive needs. I’m elated to discover that the experience you recently received confirmed this devotion. If there is any way we may better serve you moving forward, please feel free to communicate this to me. We sincerely appreciate your business. With many thanks, Luis Rios, General Manager.
"Consistent great service by Autumn Sky" I would like to recognize Nancy Hernandez service advisor at Fields South Orlando for her great attitude and smile. Several weeks ago our X3 had flat tire and she was able to coordinate and have the tire repair completed in a timely manner. The tire and wheel repair is great warranty to have as one cannot predict when a tire will have damage. On 2/24 I brought our X1 in for oil service and this process was also completed in a timely manner. Nancy possesses great skills that set her ab... read more
Business response:
Our Team works hard to ensure our customers receive only the best experience. I’m thrilled they accomplished this on your recent visit. I will see to it that our Team continues to provide you with only the finest customer service in the future. We look forward to the opportunity to surpass your expectations. Respectfully, Luis Rios, General Manager.
"Excellent Service again review by Autumn Sky" Nancy Hernandez is to be commended again for her excellent customer service skills at Fields South Orlando. Our X3 was serviced in a timely manner. It is a great feeling when your service advisor generates positive waves and is ready to serve the customer at the highest level. She exemplifies the Fields motto "Fields Matters because you Matter". Service with a smile way to go Nancy!!!
Business response:
Thanks for stopping by Fields BMW South Orlando! We are sincerely pleased to read your review of our location. We look forward to serving you at your next Service interval, or should you stop in to take advantage of your Fields Matters complimentary amenities. Thank you for being a valued customer. We appreciate your continued business. Sincerely, Luis Rios, General Manager.
"Customer service" Had an issue with my BMW and took it to the issue and Mr. Garret took the time to listen and see the issue, telling me that he was going to take care of it which he did resolving the problem of my car. I can really say that Mr. Garret has great customer service skill paying attention to every detail and making me feel comfortable while dealing with the issue, he's packed with patience and knowledge. Im glad the issue was resolved thanx to Mr. Garret.
Business response:
We are totally thankful for your patronage and your 5-Star assessment of our business! I’m elated that you had a magnificent Service experience here. Fields Matters Because You Matter. With appreciation, Luis Rios, General Manager.
"excellent Service" Kenny was the first one that approach me as soon as i step in the door. Within 3 mins he already has the key for the car i wanted to test drive. Very helpful, and informative regarding the car. Then Adrian Tujillo made it more faster with paperwork and very accomodating. Finance Dept Lisette Gonzalez is also quick and very informative. Ecellent Staff!!!
Business response:
It is delightful to learn our Staff went above and beyond your hopes. This is one of our goals for every visit. We look forward to the opportunity to continue earning your trust and future business. Many thanks, Luis Rios, General Manager.
"Thank you Archie Ferguson- AMAZING EXPERIENCE! " We had an amazing experience at Fields BMW in Winter Park. This will not be the last purchase that we make at this location. From the moment that we walked into this place we were welcomed with warm smiles. They went above and beyond & most definitely exceeded our expectations. Buying a new car can be challenging when you don’t have the right guidance and help but Archie Ferguson guided us every step of the way and made sure that we got exactly what we were looking for. I can... read more
Business response:
Our Team works hard to ensure our customers receive only the best experience. I’m thrilled they accomplished this on your recent visit. I will see to it that our Team continues to provide you with only the finest customer service in the future. We look forward to the opportunity to surpass your expectations. Respectfully, Luis Rios, General Manager.
"Absolutely Great!!" Thank you Andy Halie Mike and a few others names I fail to remember. My purchase experience with was an absolutely great experience even though I may have pushed a couple of you to your limits haha. With Kindest Regards CH
Business response:
Congratulations on the purchase of your new vehicle. We wish you many safe and happy miles and we look forward to serving your automotive needs in the future. If you have questions about your new vehicle or need further assistance, please feel free to let me know. With gratitude, Luis Rios, General Manager.
"Excellent Customer Service!" Nancy and David K. are so welcoming and an asset to your Fields family of associates. The buying experience was smooth and the financing was as well.
Business response:
Reviews like yours are something our Team strives for on every visit. Thank you for letting us know our Team provided an enjoyable experience. If there is any way we may further display our commitment to excellence, please let me know how we may be of assistance. In appreciation, Luis Rios, General Manager – Fields BMW South Orlando.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,589 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.