This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Orlando, FL
About this business
Location details
9750 S Orange Blossom Trl, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"A visit to remember!" After doing business with Fields Mini and BMW in Winter Park for more years than I can remember, I had to be in South Orlando, (next door to be exact). I decided to stop in and congratulate Garrett Bowling on his recent promotion to service manager there. Bottom line was I ended up buying an X1 yesterday instead of the Mazda CX5 I was intending to buy next door. A more competent and professional staff from the receptionist to the client advisor, finance manger and the product specialist, I want to than... read more
Business response:
Congratulations on your new BMW X1! That's the experience we strive for each and every day at Fields BMW South Orlando and at every Fields Auto Group dealership! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Frank Fernandez, General Manager.
"Exemplary service at South Orlando BMW by AutumnSky" We recently brought in our BMW X3 for oil service to Fields South Orlando. The staff was very nice as always. It is refreshing to see smiling faces. Special recognition needs to be given to our service advisor Nancy Hernandez who once again displayed all of great qualities of what it means to serve the customers of the Fields Auto Group. In addition the service work was completed along with a car wash ahead of schedule. I also want to recognize the finance manager Lisette... read more
Business response:
Thank you for your excellent remarks! We'll be sure to share your great feedback with our team at Fields BMW South Orlando! We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Frank Fernandez, General Manager.
"Excellent service" Mr. Trujillo was excellent. Very nice and friendly person. I thank him for his excellent service and patience. I found the car I wanted and within the price range I was looking.
Business response:
Thank you for the positive review of Fields BMW South Orlando. We're happy to have exceeded both your expectations! All of our team are very passionate about the work they do. Admittedly, we have a great team. Thanks for making your family part of the Fields family. Sincerely, Frank Fernandez, General Manager.
"No pressure " Jashua was awesome. He started our experience by stating no sales pressure while looking around. That is what is most important to me. Jashua gave us about 30 minutes looking by ourselves before asking us what are we interested in and starting to help.
Business response:
Thanks very much, Strong59, that's great to learn! It's our goal to make sure our customers receive this type of experience and I'm happy to know that we accomplished this for you. If there is any way we may better serve your automotive needs, please let me know. Fields Matters Because You Matter. Sincerely, Frank Fernandez, GM.
"Love the service" I had a great experience they always treat us with care that's why my husband and I keep coming back. Thank you Kerry, David and Kenny.
Business response:
Thank you, that's really what we strive for with every visit! I'll be sure to let Kerry, David, Kenny and our Team know you and your husband were pleased with your experience. If there is anything else we can do to elevate your ownership, please let me know. Thanks for making your family part of the Fields family. Sincerely, Frank Fernandez, GM.
"Very professional " The Whole process was very smooth and Mike made the deal happen. Everyone I dealt with during my purchase was knowledgeable about the auto and worked so that I was comfortable with everything.
Business response:
Thank you for your kind words, John. It's our pleasure to serve you! I'm delighted you were comfortable with your experience. If there is anything else we may do to better serve you, please let me know. Sincerely, Frank Fernandez, GM.
"Best experience ever!" From the beginning, Mikhail made every effort to make sure that he found me the car I was looking for. We communicated back and forth through text almost every day on any updates. He did not waste my time with selling gimmicks and the whole process took less than a couple of hours when he found the car with options I was looking for. The staff was very friendly and knew what they were doing. They worked as a team to get me out of there in a short time. I would definitely get my next car from this deal... read more
Business response:
Thank you for your kind words. We appreciate your feedback and if there is anything else we might be able to do to heighten your experience with us further, please let us know. You may reach me at frank.fernandez@fieldsauto.com or via phone at (407) 956-6300. Thanks again, Frank Fernandez, General Manager, Fields BMW South Orlando.
"Excellent service and pricing. " Everyone we worked with seemed very personable and extremely nice. No pressure from the sales people, their pricing was really great and offered us good money for our trade ins. We originally went to Winter Parks Fields, they were extremely rude and tried to swindle us on this same car. I heard good things about the Orlando location and am glad we went. Mike, Jay and Al were all a pleasure to do business with.
Business response:
Thank you CodyX5 for your feedback regarding both our Team and the Winter Park location. I'll be sure to pass your comments along to the Winter Park General Manager and I'm sorry for the experience you received over there. I'm delighted we could turn the situation around for the better, however. I'll make sure to commend our Team on a job well done. If there is anything further we may do to enhance the quality of your ownership or your experience, please let me know. Thank you for your business! Fields Matters Because You Ma... read more
"2017 BMW X1 purchase N Lachimia " It was a very pleasant experience I am hoping that the service department lives up to the sales team. Jaime Smith, Rachel Rodriguez and Jashua Figueroa were all wonderfu. Service department reviews on the Internet are not that great, let's make sure I don't experience those kinds of issues.
Business response:
Absolutely! Our constant goal is to ensure all of our customers receive the same "wow" experience in both Sales AND Service. Thank you for the kind words about our store and our team here at Fields BMW South Orlando. We appreciate your business and welcome you to the Fields BMW Family! If there is anything else we may do to help in any of your automotive needs, please let me know. Sincerely, Frank Fernandez, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,589 reviews.
When is BMW open?
BMW is closed now. It will open at 11:00 a.m.