This profile has been claimed by the business owner or representative.
BMW of Cape Cod, A Premier Company
- Car Dealers
- Hyannis, MA
About this business
Location details
500 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The best owner , service and staff prompt courteous always willing to help with a smile in sufficient time
Business response:
Janet, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com
Took me the same day which was great. I wish I would have known ahead of time how long I would be waiting.
Business response:
Stephanie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as a valued customer for many years to come! Myles Leavitt - Service Manager mleavitt@drivepremier.com
Clean, efficient, kept me informed of status of work. Service personnel friendly. Too many appointment reminders (at least 10 sent)
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com
Scheduled oil change for 10 AM. Arrived 9:45. Waited 2 hours. Inexcusable. Watched video of multi- point inspection. Very cursory two minute drill. Hood up. Everything looks good. Hood down. Complimentary car wash not performed. Instead referred to facility down the street. I had no time for that delay. So I certainly could not recommend to a friend. Overall, pretty poor service.
Business response:
Eddie, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Myles Leavitt - Service Manager mleavitt@drivepremier.com
I had previously purchased my BMW from Peabody but got such excellent service at Premier I bought my last BMW at Premier and will buy my next. Ms. Maher is excellent at her job and an asset to your dealership. Bruce Thompson
Business response:
Bruce, It's great to hear that Maeve was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Cape Cod, A Premier Company! Myles Leavitt - Service Manager mleavitt@drivepremier.com
Because of Maeve's personality she is a good ambassador for the dealership. Maeve is very good at her job. She is efficient with her task at hand and keeps you updated of the progress of service.
Business response:
We are very happy to have provided you with such a positive experience! Maeve and our team sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com
Richard was understanding and very considerate while we worked through a service issue. I appreciated his professionalism throughout our transaction.
Business response:
Susan, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Richard met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Alex Robbins - Sales Manager arobbins@drivepremier.com
Great experience. Staff are very friendly and efficient. It was a pleasure having our car 🚗 serviced
Business response:
Hello, thank you for the uplifting review for us here at BMW of Cape Cod. We are glad to learn that our Service Team provided you with quality care. Have a great day.
Had a great experience purchasing a vehicle from BMW of Cape cod. No pressure sale, smooth transaction. Tim Muldoon was very professional and knowledgeable about the product.
Business response:
It sounds like you had a great five-star visit at BMW of Cape Cod from start to finish, which makes us very happy. We're glad to learn that you had a positive buying experience with our Sales Team and happily went home with what you wanted. Thanks for your business and we look forward to taking care of your auto needs in the future.
Frequently asked questions about BMW of Cape Cod, A Premier Company
How is BMW of Cape Cod, A Premier Company rated?
BMW of Cape Cod, A Premier Company has a 4.7 star rating with 2,415 reviews.
When is BMW of Cape Cod, A Premier Company open?
BMW of Cape Cod, A Premier Company is closed now. It will open at 8:00 a.m.