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BMW of Cape Cod, A Premier Company
- Car Dealers
- Hyannis, MA
About this business
Location details
500 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Exceptional service and customer satisfaction Professional service personnel that insure your auto is repaired to your complete satisfaction. I have complete satisfaction from the new purchase through 4 years of service.
Business response:
Thank you so much for your excellent review, Bob! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of Cape Cod, A Premier Company. Please don't hesitate to reach out if you need anything else.
Handled a difficult problem well I had my old BMW delivered from Nantucket to this dealership to have an electrical problem fixed. The service department found that the car needed much more work than made sense to do. When I decided to just scrap the car, the sales team took title, arranged for a salvage company to come get it, disposed of the vehicle, and offered my a $500 discount on any car I chose to purchase, even though they made virtually nothing on the service visit. I really appreciated their taking care of a proble... read more
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that out service and sales teams were able to help you out. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come!
BMW #4 My wife’s 2020 X3 is the fourth BMW we have purchased from BMW of Cape Cod. All purchase experiences have been professional and service appointment reminders are very helpful. A first class dealership.
Business response:
Hello Martello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Cape Cod!
My experience at the dealership was great there are most kind ,welcoming and helpful. Thank you Myles, see you on the next service thanks again.
Business response:
Hello Tiffeany, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Recall on Air bags I was very pleased with service, service provided me with reminders the week preceding my visit, however, I actually do not need reminders as I already had it on my calendar. I was very pleased that service cleaned my car, as well.
Business response:
Hi Maureen, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Thank you. Myles did a terrific job communicating in a timely and complete manner to get my car serviced on Saturday after I left it at the dealer late Friday night in response to an issue while on the highway. Thank you!
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Myles and the team delivered such a great experience!
Frightening Myles was polite and helpful. However, I am an Infectious Disease and public Health Physician and I am taking this pandemic seriously. People in the waiting room were not wearing masks and some employees were walking around with no mask at all spitting into their phones and passing by much too close. I had someone waste their day to drive down from Provincetown so that I wouldn't have to stay in a waiting room. I was told it should be done by 4pm and when I returned I was told it was done and being washed. I told... read more
I contacted the dealership to have a check engine light addressed. The service department let me know that they could work my vehicle in pretty much any day that week if I could drop off for the whole day. 2 days later I had dropped the vehicle and was pleasantly surprised to hear that the issue was covered under an extended warranty. I picked up my freshly washed and serviced vehicle later that day. Always a great experience bringing my vehicle here for service!
Business response:
Hello, Thank you for the great review of our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Prompt service Even though a number of additional items needed to be taken care of (in addition to the regularly scheduled service items), such as some computer glitches and State Inspection, the vehicle was ready on time as promised. Great service!
Business response:
Thank you for choosing BMW of Cape Cod, A Premier Company, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Frequently asked questions about BMW of Cape Cod, A Premier Company
How is BMW of Cape Cod, A Premier Company rated?
BMW of Cape Cod, A Premier Company has a 4.7 star rating with 2,415 reviews.
When is BMW of Cape Cod, A Premier Company open?
BMW of Cape Cod, A Premier Company is closed now. It will open at 8:00 a.m.