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Bond 45 NY
- Restaurants
- New York, NY
About this business
Location details
221 W 46th St, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 7:00 a.m. to Midnight | |
| Sun | 7:00 a.m. to 10:00 p.m. |
Loud, hot temperatures in room, service okay, food okay
Business response:
We’re sorry to hear the room temperature and noise affected your experience. We appreciate your comments about the service and food, and we’ll work to improve for future visits. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
We sat for a long time until the manager came to take the other because the server never greet us until we got the order in and when we got the food she never checked back on us and I needed some items to enjoy my food with. Food wasn’t good and seemed like the waffles from the Benedicts were those cheap ones frozen from the store.
Business response:
We’re very sorry to hear about your experience. This is certainly not the standard of service or quality we aim to provide. We appreciate you sharing the details, and we will address both the service and food concerns with our team to ensure it doesn’t happen again. We hope to welcome you back for another chance to impress. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
My visit this time was disappointing. The food wasn’t up to par and the service was slow.
Business response:
It is disappointing to learn that both the food quality and the pace of service were not up to par. This feedback has been shared with the team to ensure these issues are addressed. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The maître D and his assistant, a woman were really under legally bad on Sunday the 15th. I don’t know if they’re a regular maître DN is assistant…. Because I go there once a week and they were not the regular people…. And they are horrible and usually they maître D and the accident sent are amazing.
Business response:
We’re sorry to hear that your experience with our team was disappointing. We appreciate your loyalty and will note your comments to ensure consistency in the excellent service you usually enjoy. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The food was delicious! Our server was awful. Friendly but constantly making excuses as to why he wasn’t checking on us. We ate our dinner and then he showed to ask us how everything was.
Business response:
We’re so glad you enjoyed the food, but we’re truly sorry the service did not meet expectations. While we appreciate friendliness, attentive and timely service is just as important, and we regret that this wasn’t your experience. Your comments will be shared with our team so we can improve. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Our food was very slow to make it out of kitchen to our table. Explanation given was that it was because we turned up as they were transitioning between breakfast and brunch but this isn’t the first time that has happened I am sure, so I find that be a specious argument at best. Also give they are located in the middle of the theater district you would think they would have a sensitivity to the fact that most of the people who eat there are likely under a time constraint. In any event, once we got our food it was good and or... read more
Business response:
We’re very sorry for the delay and the steak not being cooked as requested — especially with a curtain time to meet. We appreciate your patience and are glad you enjoyed the meal overall. Thank you for the feedback; we’ll use it to improve and hope to provide a smoother visit next time. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Horrible service! Had three different servers. Not sure what the issue was.
Business response:
Lindsey, we regret that your experience was not more positive. Our goal is to provide exceptional service at every opportunity and we would be grateful to welcome you back for another chance to impress you. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Ridiculously overpriced. $22 martinis? $19 french fries? Obnoxious. But very nice service.
Business response:
We’re glad to hear you appreciated the service, and we thank you for your concerns about pricing. Your feedback will be shared with our team as we continue to evaluate ways to provide value for our guests. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
No recibí buena atención en la mesa, el menú fue escueto.
Frequently asked questions about Bond 45 NY
How is Bond 45 NY rated?
Bond 45 NY has a 4.1 star rating with 14,275 reviews.
When is Bond 45 NY open?
Bond 45 NY is open now. It will close tomorrow at 12:00 a.m.