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Bond 45 NY
- Restaurants
- New York, NY
About this business
Location details
221 W 46th St, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 7:00 a.m. to Midnight | |
| Sun | 7:00 a.m. to 10:00 p.m. |
I've been wanting to try this place for a number of years and finally did. I was underwhelmed as I had the pizza which was like a cardboard crust. They do not give you bread on the table. What Italian restaurant doesn't give you bread? Brandon's lasagna had a meatball that tasted like it was frozen. The Apple Hot Toddy and the chocolate blackout cake were standouts.
Business response:
We are sorry for your less-than-stellar experience, Hara, but we are glad you enjoyed your desserts. Thank you - Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Our server told us that she was new and didn't know the menu very well. She was also spread thin serving multiple tables. We had to ask for silverware, milk, and sugar with our coffee. Once we finished with the sugar, it was taken to another table (as though there was only one sugar container in the restaurant.) We ordered a latte and received a black coffee instead...it was replaced once we brought it to the server's attention. $30 for a bowl of pasta seems excessive...but I guess this is NYC!
Business response:
We are sorry for your experience, Lisa. We hope that you will give us another chance to impress you in the future. Thank you - Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Our service in the restaurant was great. Our server was phenomenal! However, when I returned home I received a complaint from the restaurant via OpenTable that I “did not attend my reservation” despite paying the bill literally ten minutes prior. Having to deal with that incorrect complaint was a blemish on an otherwise great experience.
Business response:
We are grateful for your kind words about our service! We sincerely apologize for the OpenTable error and will note your feedback. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Spaghetti carbonara is supposedly one of their specialties. I’ve had much better out of a box. The sauce was gloppy, way too thick; what I’d call unctuous. My companion’s eggplant parmigiana was over-oily. Not a good experience. We should have walked an extra block to Barbetta.
Business response:
We are sorry to hear about your disappointing carbonara and eggplant parmigiana. Our goal is to provide fresh and delicious food and we'll be sure to note your feedback. We would be grateful for another chance to impress you. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
We had a horrible experience. Took forever to get our food. Wait staff never came over to refill our coffee. We ordered a fruit plate to start and never got it until all the food came out.
Business response:
We sincerely apologize for your experience, Natalie. This is not the standard that we strive to uphold and we will utilize your feedback to help us improve. We would be grateful for another chance to welcome you back. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The service was good but the food was awful. I went there with one other person I ever sat at a 2% table that was literally 1 inch from other tables on either side so it’s like we were at a family dinner with strangers .
Business response:
We’re sorry to hear that your dining experience didn’t meet expectations, both with the food and seating. We appreciate your feedback and will share your comments with management to help improve both the menu and the layout for a more comfortable experience. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The atmosphere and service were great, but the food was was terrible- especially for the cost. I ordered the homemade fettuccine with red shrimp. I received a huge bowl of noodles- with only 3 tiny shrimp mixed in. My wife ordered the chicken milanese and received a tissue paper thin piece of chicken, heavily breaded (much more breadcrumbs than chicken). You can get better quality food at Applebee's for less. Very disappointed. Would not recommend.
Business response:
We’re very sorry your experience was so disappointing. Your feedback about portion sizes and food quality is taken seriously, and we’ll address these issues with our team to improve. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The atmosphere and service were great, but the was was terrible- especially for the cost. I ordered the homemade fettuccine with red shrimp. I received a huge bowl of noodles- with only 3 tiny shrimp mixed in. My wife ordered the chicken milanese and received a tissue paper thin piece of chicken, heavily breaded (much more breadcrumbs than chicken). Very disappointed. Would not recommend.
The atmosphere and service were great, but the food was was terrible- especially for the cost. I ordered the homemade fettuccine with red shrimp. I received a huge bowl of noodles- with only 3 tiny shrimp mixed in. My wife ordered the chicken milanese and received a tissue paper thin piece of chicken, heavily breaded (much more breadcrumbs than chicken). Very disappointed. Would not recommend.
Frequently asked questions about Bond 45 NY
How is Bond 45 NY rated?
Bond 45 NY has a 4.1 star rating with 14,275 reviews.
When is Bond 45 NY open?
Bond 45 NY is open now. It will close tomorrow at 12:00 a.m.