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221 W 46th St, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 7:00 a.m. to Midnight | |
| Sun | 7:00 a.m. to 10:00 p.m. |
Crazy pricy with ridiculous small portions. Never as for lobster carbonara, is the first one that doesn’t come with lobster for $42, the octopus was literally smaller than than a asparagus and the taste 👎. Definitely not a good place to come back.
Business response:
We’re sorry to hear your experience didn’t meet expectations. Your feedback about portion sizes and menu descriptions is noted, and we’ll use it to help improve our offerings. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Not as good as previous visits. The server didn’t know who ordered what and menu ingredients were omitted from my salad.
Business response:
We’re sorry to hear your recent visit didn’t meet expectations. Your feedback about the service and menu accuracy is important, and we’ll share it with our team to help improve future experiences. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Yikes, this was a terrible experience. The pasta I ordered must have sat before they ran it bc it was congealed like a ball of goo. The salmon was the size of a postage stamp for $40. The plates were dirty as well. There was no salt and pepper on our table so we had to ask the table next to ours to borrow, bc we couldn’t find the waiter. Definitely won’t ever be back.
Business response:
We’re very sorry to hear about your experience. This is not the standard we strive for, and your feedback regarding food quality, service, and cleanliness will be addressed with our team. We appreciate you bringing these issues to our attention. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Wasn’t what we expected, even though we booked reservation for thanksgiving experience, we were given the choice to order from regular menu, what? Turkey was dry, none of us liked stuffing, off, it’s unfortunate restaurants feel the need to mixed things up, keep it simple and tasty.. For the price we paid sparkling water and coffee could have been complimentary.. almost wished we had ordered from regular menu, we really wanted turkey.. thanks
Business response:
We're very sorry to hear that your experience did not meet your expectations, Ray. We appreciate you joining us for Thanksgiving and we'll be sure to take note of your feedback to help us improve. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Looked good from the outside then it went down hill from there. Waiter was gracious but we waited forever to be served. Their excuses as to why it took so long makes me feel like I was beneath those in a private party who seems to have taken priority over us. Waiter made so many excuses for this that I had to tell him that he wasn’t making it any better. Bottom line, it’s just another theatre district restaurant that thinks most customers are just out of town visitors who can just be thrilled by being in NY and that they don... read more
Business response:
We're sorry to hear that your experience was not more enjoyable, Kathy. We strive to provide great service at every opportunity and we regret that we missed the mark for you. We'll be sure to note your feedback to help us improve and we hope to welcome you back for another chance to impress in the future. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The restaurant was relatively empty but we were sat next to the only other 2 top in the house. The table wobbled. Our waiter as very snippy when we asked for bottled water- “flat or sparkling”. The wine was less than desirable. We left a $20 on the table for the bottle of water and walked out.
Business response:
We're very sorry that your experience was not more positive. We'll be sure to utilize your feedback to help us serve our guests and we hope that you'll give us another chance in the future. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Uncooked chicken chicken was service and it was raw in the middle .. meal should have been covered
Business response:
Steven, we sincerely apologize that your chicken was undercooked. This is not the standard of service that we strive to provide, and we will be sure to utilize your feedback to help us improve. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Eggplant Parmesan was so thinly sliced that you could not get it on a fork, and it was buried under way too much sauce. Not good at all. It was more like a stew, then eggplant parm. Dover sole was extremely thin slices of fish and very bland in taste. We tried to order the crab cake and shrimp on a Wednesday evening at 4:45pm and they were already out of it. The best part of the meal was the mushroom side. Our waiter was ok, and the place was clean. Overall I would not recommend this place to others.
Business response:
Please accept our apologies for the disappointing eggplant parmesan and Dover sole, as well as the unavailable dishes. Your feedback is important to us, and we will utilize your comments to help us improve. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Stuck us in the basement behind the bar next to a dead fireplace. It was billed as a romantic table in front of the fire. Food was just OK but certainly not worth the price. Service was fine. It's really just a pre-theater factory. Should have known. Won't be returning-- there are so many other fine restaurants in the area for that price.
Business response:
We're very sorry to hear that your experience was not more enjoyable, Tom. We apologize for the issue with your table. We aim to provide top-quality food at fair prices and we regret that we missed the mark for you, but we will be sure to note your feedback. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Bond 45 NY has a 4.1 star rating with 14,275 reviews.
Bond 45 NY is open now. It will close tomorrow at 12:00 a.m.