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221 W 46th St, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 7:00 a.m. to Midnight | |
| Sun | 7:00 a.m. to 10:00 p.m. |
Food nothing near edible, definitely light years from anything resembling Italian. Orders of veal and chicken Milanese were indistinguishable from each other, and from food for that matter. Pressed veneer board, breaded with sawdust best explains the servings.
Business response:
We're sorry to hear that you didn't enjoy your meal. We'll be sure to share your comments with our kitchen to help us deliver the best quality possible. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Not a lot of options to accommodate food allergies
Business response:
We're sorry to hear that you weren't able to find many options to accommodate your dietary restrictions, Kristin. We'll be sure to note your feedback. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Our show was 7:00 and we arrived on a Tuesday evening at 4:30. Not too many people there at the time. We ordered drinks and waited quite awhile before the server comes back and says they are out of Moscato. Ordered different drinks. Server brings drinks snd says he will be back for our order. Finally comes back. It’s now a little after 5:00. Order Crab Cobb Salad and Lobster Carbonara. 15 min. go by and the server says they don’t have crab. Switch order to Shrimp Cobb Salad. Our dinner takes 50 min. (Over an hour since we fi... read more
Business response:
Leslie, we're very sorry that your experience was not more enjoyable. We'll be sure to note your feedback about the dishes you tried and the service you received to help us best serve our guests. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The food and service were good, but I felt the portions were small. I had the homemade tordelli and thought and it was not enough food.
Business response:
We're glad to hear that you enjoyed the tortellini, but we're sorry that the portion didn't meet your expectations. We'll be sure to note your feedback and we hope to serve you again in the future. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Carbonara and wedding soup was salty. The Baratta and tomato was didappointing
Business response:
We're sorry to hear that you didn't enjoy your food. We'll be sure to pass along your feedback to our kitchen and we hope to welcome you back for a second chance. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The food at Bond 45 was very good. However, the service was very rushed. Our main courses were delivered while we were still eating our appetizers. It was obvious they wanted to turn over our table quickly. We have been here a number of times before and this has not been the case. I’m not sure I will return.
Business response:
Charles, we appreciate your loyalty and are sincerely sorry you had a rushed experience this last time you were in. We will be looking into this to improve the way we serve and we look forward to providing you with better service the next time you're here. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Was seated right next to a server stand. Had water spilled on me, had a menu whipped in my face. Food was nothing to write home about. The sauce on my pasta had too much lemon and the shrimp was overcooked. Dessert was good. For future diners I would ask to be seated downstairs for better ambience and just be careful with your order. There were probably better options.
Business response:
We're very sorry this was your experience, Nicole. We will be reviewing your feedback with our team to improve our service and we sincerely hope we get the opportunity to repair your experience with us in the future. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
They are not accommodating for any allergies though.
Business response:
Hi, Lynn. While we're glad you had a five-star experience with us, we are sorry to hear your experience with our allergy accommodations did not meet your expectations. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
our waitress could not have made more mistakes nor given us more incorrect information. It felt like no one was paying attention, the hostess seated me upstairs after she tried to give me a seat downstairs. I told her my guest could not use the stairs. Three minutes later she started ushering my guest downstairs, walked right past me upstairs… Totally forgot our interaction. The antipasti cauliflower and brussels sprouts were undercooked. Our chicken mayonnaise however was delicious.
Business response:
We're very sorry for your experience. Our team strives to be as accommodating as possible and we will utilize your feedback to help us improve. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Bond 45 NY has a 4.1 star rating with 14,275 reviews.
Bond 45 NY is open now. It will close tomorrow at 12:00 a.m.