This profile has been claimed by the business owner or representative.
Brentwood Family Pet Care
- Veterinarians
- Brentwood, CA
About this business
Location details
121 Sand Creek Rd., Ste B, Brentwood, CA, 94513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The reviews here do not describe how amazing this place is! We really enjoyed our experience here with milo today. Dr. Dan was so nice and informative and the staff was literally amazing! Can't wait to bring my other dogs here. :)
Business response:
John, thanks so much for trusting us with Milo. We're so happy you felt comfortable with Dr. Dan and that our whole staff took good care of you. If there's anything we can do for you in the future, please don't hesitate to reach out. All the best - Brentwood Family Pet Care
I can't say enough good things about our first experience! Everyone is very welcoming, caring, compassionate and truly enjoy what they do. Dr. Kristi Lee, Jaclyn and all the staff, thank you for the amazing care you gave to Max and Marley!
Business response:
Jennifer, we're so glad you've chosen us to take care of Max and Marley. We always want to treat our patients like they are part of the family. We will be sure to pass this message on to Dr. Kristi Lee, Jaclyn and all the staff as well. Sincerely, Brentwood Family Pet Care
I am beyond grateful to have found this place. During an unfortunate time, we recently moved to the area & my dog had gotten very ill. From the very beginning, every one was welcoming & our doctor, Dr. Weinstein, was there for us. He answered all my questions & concerns, including the difficult & heart breaking talk for my dogs time. Dr. Weinstein made sure I had time to think over my options. Day of, we had his assistant Kayla & she was super sweet! During this hard time they both expressed their sympathy & talked us throug... read more
Business response:
Kiana, we know that pets are 100% part of the family. We are so glad that you found our office, and chose us to care for your Rascal. Your thanks are sincerely appreciated and will be passed on to Dr. Weinstein, Kayla and the rest of the staff. We will always be here for you and your family. Your friends, Brentwood Family Pet Care
They treat us and our fur baby like family. I can't say enough about the care and concern from all the staff. Our pup has suffered with an inflamed nostril for a long time and the doctors didn't stop when it came to helping us find out the reason behind it. When another office may have told me just to let it go, they validated my concerns and offered a step-by-step, conservative approach to diagnosing him. Also, he's never had a nail trim as perfect as BFPC. That might seem like something small, but our 67 pound lab-rott mix... read more
Business response:
Renee, we consider all of our clients to be our extended family and always want to treat you as such. Thanks so much for trusting us with your pup. We won't stop until we find out the root cause and can develop a plan of action. We're glad we are able to help you keep Rocket's nails in good shape, too. Thanks for the heartfelt review, and for recommending us to others. We'll be here whenever you need us. All the best, Brentwood Family Pet Care
My pups have both been taken to Brentwood Family Pet Care. Sweet staff, clean facility, and overall love to the animals taken here.
Business response:
Eli, we're happy you've always felt well taken care of by our staff. We'll always be here for anything you or your pups may need. All the best - Brentwood Family Pet Care
Update 2019:. A kitten adoptede in North Carolina. What a story getting her home. Lindsey and Lauri took care to give vaccines and test for health. Fortunately, except for small case of fleas and UTI, SweetKakes is in good health. Great place. Laurie and Lindsey are the best taking care of my 9yr old cat with rhinitis! I highly recommend vet care here!
Business response:
This is so sweet, Ellen! Thank you so much for your kind words. We are always here for you if you need anything. Best, Brentwood Family Pet Care
To all the incredible staff at BFPC, all love and thanks from our family. When i moved to this area my cat Oliver was very ill. I met Dr Lee and immediately felt the love and care everyone exudes. Ive since brought my 2 silly pitbulls , Lulu and Gypsy on many occasions for various ailments. Everytime we are there, we are treated with care and respect and kindness. You are all precious angels taking care of my babies. 5 stars are not enough. Love Oliver, Lulu , Gypsy, Emily, Christopher and Keira .Xoxo
Business response:
Wow, we are really feeling the love from this review. Thanks so much for the kind words. We always want to go out of our way to treat everyone who walks through our doors like family. Thanks for trusting us with your pets! We'll be here for whatever you need. Sincerely, Brentwood Family Pet Care
A routine dental cleaning for my two dogs turned into a traumatic, expensive nightmare due to sheer incompetence and a disgusting lack of transparency. They "only" charged $3400 for the cleanings, and failed to ask us if we are OK for them to remove all teeth from what used to be one of our dog's cute overbite. We also had to pay another $1500 for a follow-up emergency visit because they injured the other dog (and failed to tell us about it). Doctor must have a twisted sense of reality, because they told me the dogs did "fa... read more
Business response:
Hello, as we appreciate all feedback, including constructive that can help us improve, I would like to touch on a few points that I feel may not be made clear, or may be said in biased feelings, understandably in such an emotional time. We would never perform any procedure on any patient without prior consent. Dentals are lengthy procedures and we try to give accurate estimates at intake. If we complete our dental radiographs and thorough dental examination and unfortunately find teeth that need treatment or extraction, we... read more
Greedy business that is fine making your pet suffer unless you pay. Our frenchie had a thyroid issue and the vet said she believed it was one disease and after paying an huge amount for testing it ended up not being the issue. Found out it was Cushing disease and they had our dog on antibiotics and steroids for over a month which did not sound right to us. Finally got a thyroid medication but after taking them for a while, they wanted $800 dollars for testing and refused to give us the meds. Our dog ended up with scabs all o... read more
Business response:
Hello Joshua, We are deeply sorry for your loss, our hearts are with you and your family during this time. I reviewed our medical records and can not locate your name or this situation in them. If it was our hospital you were seen at, please email me at info@brentwoodfamilypetcare.com or call me at (925)240-7387 to discuss this further. We take feedback, good or bad, very seriously and we always strive to improve our services based on it. My condolences, Linda Hospital Manager
Frequently asked questions about Brentwood Family Pet Care
How is Brentwood Family Pet Care rated?
Brentwood Family Pet Care has a 4.5 star rating with 704 reviews.
When is Brentwood Family Pet Care open?
Brentwood Family Pet Care is open now. It will close at 6:00 p.m.