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Brew Brothers Reno
- Restaurants
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:00 p.m. | |
| Tue | 11:30 a.m. to 10:00 p.m. | |
| Wed | 11:30 a.m. to 10:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 10:00 p.m. |
the food names on the menu are not like what comes out on the plate. The food itself was mediocre at best. Staff was friendly but I wouldn't be returning here or would recommend it to anyone else.
Business response:
We take your feedback seriously about the menu descriptions and food quality. We appreciate you noting our friendly staff.
Wrong hours listed on their site. Actually closes at 10 PM. I need more characters, this restaurant wasted my night going there for them to be closed...
Business response:
We appreciate you taking the time to provide your feedback, J. We strive to provide the very best in Family Style Service and are saddened to learn of your experience. Your important comments have been shared with our management team for their attention. We sincerely hope you'll allow us an opportunity to better serve you in the near future. Thank you again for letting us know.
I ordered "Don's Favorite Steak Sandwich" OMG this sandwich had more avacado mayo you could have greased an 18 Wheeler with it!! I couldn't even taste how well the steak tasted in this sandwich because of the mayo in this sandwich!! what a dissapointment. I guesss "Don" likes to swim in his sandwiches.............I ditched the bread because it was too soaked, mixed the steak with the fries (and jalepeno's) and it was still too much.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Brew Brothers Reno
Very good old fashioned. Nice selection of liquor. The beer is good but would be 10x better if the glasses were chilled and the beer was quite frankly a lot colder. Didn't have the food. PLEASE CHILL YOUR BEER GLASSES AND SERVE YOUR BEER WAAAAY COLDER. Semi cold beer sucks no matter how tasty
Business response:
We're excited to hear you enjoyed the old fashioned and liquor selection. We'll work on chilling our beer glasses and serving colder beer. Thank you for your feedback!
For those who is paying with credit card be careful. I added a tip and took a picture of the receipt with total i wrote down. On my credit card statement shows they up 6.00 more dollars to the total. Pity of them. But I guess they need to steal money from their customers.
(Docking a star because the business representative used a GPT-written response and didn't address my concerns directly. I agree with Yelp's outlawing of GPT-written content--it should be enforced for businesses as well.) $20 "Smash burger with caramelized onions" Two un-smashed patties, raw onions. Should be able to return a burger when you get *upcharged* $2 for the smash and the restaurant decides its an opportunity to sell smaller patties without using proper technique. I wish they would leave the accolades out of the... read more
Business response:
Thank you for bringing this to our attention. We're concerned to hear about your experience with the smash burger, particularly regarding the un-smashed patties and raw onions. We take pride in our menu offerings and strive to meet customer expectations. We apologize that your meal did not meet the standard you were expecting, especially given the upcharge.
I seriously tried for years to like this place. About 8 years ago , it was fantastic. Portions were good ,flavor was there, staff actually cared. The last handful of times I tried, the food portions were tiny and even the taste kind of went downhill for the rising prices. Staff has a high turnover and dosent care. They are super cheap and you can tell on portions. Def skip this place. There are so many better places in midtown for the price .
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Brew Brothers Reno
Food was not the greatest Service wasn't that great either Burger was dry Steaks came out cold Waited 15 minutes to get my drink after they took my drink order
Business response:
We value your input. We apologize for the issues you experienced during your visit. Thank you for sharing your experience.
It's not awful; it is what it is, but my pastrami sandwich was what it should not be. Pretzel roll was soaked in pickle vinegar on one side and half the pastrami inside was cold. I told the bartender, "I guess I could eat it..." He was sympathetic enough to say, "I wonder what's going on back there...I'll let them know." He didn't even suggest that the change it. I was tired from travelling and just needed some food. Anyplace else would have said, "Let's get you a new one."
Business response:
We value your input and apologize for any inconvenience during your visit. In the future, please don't hesitate to ask to speak to the manager on duty for assistance. They will always attempt to remedy any issues to your utmost satisfaction.
Frequently asked questions about Brew Brothers Reno
How is Brew Brothers Reno rated?
Brew Brothers Reno has a 4.3 star rating with 1,668 reviews.
When is Brew Brothers Reno open?
Brew Brothers Reno is closed now. It will open at 11:30 a.m.