Brew Brothers Reno's cover image

This profile has been claimed by the business owner or representative.

Brew Brothers Reno

4.3

About this business

Location details

345 N Virginia St, Reno, NV, 89501, United States

Get directions
WeekdayScheduleStatus
Mon11:30 a.m. to 10:00 p.m.
Tue11:30 a.m. to 10:00 p.m.
Wed11:30 a.m. to 10:00 p.m.
Thu11:30 a.m. to 10:00 p.m.
Fri11:30 a.m. to Midnight
Sat11:00 a.m. to Midnight
Sun11:00 a.m. to 10:00 p.m.
4.31,668 reviews
Select a rating
Gina G.'s profile image
Gina G. 
rating
3 years ago

It took 15 minutes to get beers, after being seated. There we're multiple hairs in our pizza which they didn't even apologize for. It was disgusting and dirty. I also didn't receive my receipt for my credit card, so no signature and no tip. 

Business response:

Thank you for providing your feedback and letting us know about your experience, Gina. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Brew Brothers Reno 

Don W.'s profile image
Don W. 
rating
3 years ago

Went here on a Thursday night. It was very busy and quite loud. Felt rushed because the hostess kept coming around and staring at the tables, as if to say, "Hurry up! " My wife's poke tuna was old and not very fresh. The server offered to comp us a glass of wine instead of the bowl, which was odd. My bbq pizza was very dry and bore a striking resemblance to gnawing on sandpaper. We really had high hopes for this place, but eww. 

Business response:

Thank you for providing your feedback and letting us know about your experience, Don. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Brew Brothers Reno 

Milt P.'s profile image
Milt P. 
rating
3 years ago

I had BIG expectations about this establishment. I bought a flight of seven drafts. All were different but they all.had a taste that I couldn't place. Bad. The pizza we got was excellent and above average. Service was ok. I explained about the different beer taste, she said, hey our beer isn't for everyone. Yes, indeed. It is NOT. I also asked if they did flights in chilled glasses, the reply was, no. I was shocked that none of the seven had a taste i could drink.. too many other places to try in Reno for food and beers.... read more

Business response:

Thank you for taking the time to share your experience with us, Milt. We've shared your input with our mater brewer for his consideration. We hope to look forward to your next visit at Brew Brothers Reno for an opportunity to earn your 5-star rating in the near future. 

Nathan K.'s profile image
Nathan K. 
rating
3 years ago

Had high hopes after reading all the reviews. Went last night at 7pm for dinner. Ordered ribs, burnt ends, Brussel sprouts and a pretzel. Everything came out cold. The burnt ends are not burnt, they are slices of brisket with large pieces of fat on every bite, this might have been ok if it was hot or crispy but eating cold fat is never good. Brussels sprouts had "melted" cheese on top but by the time we received our plate it was clumped together. The waitress was friendly but seemed overwhelmed. Restaurant was at capacity bu... read more

Business response:

We appreciate you taking the time to provide your important feedback, Nathan. Your comments have been shared with the appropriate team. 

Robert F.'s profile image
Robert F. 
rating
3 years ago

I have been to the Brews Brothers a few other times and had always been pleased with the food and service, but my recent visit was very disappointing. Our waitress was Macy and she did not have more than 10 words to say to us during our entire visit. The busboy was very helpful and friendly, those two should switch jobs- there would be many more returning guests. If a tall grouchy lady is your waitress GET UP AND LEAVE IMMEDIATELY, she will ruin your meal along with your visit to The Silver Legacy. The Brothers deserve muc... read more

Business response:

We're sorry to hear about your experience with us. We apologize that your service failed to meet your expectations, and ours. We have notified our Food & Beverage management team of this incident. Thank you again for letting us know. Please visit us again for an opportunity to better serve you. 

Ashley K.'s profile image
Ashley K. 
rating
3 years ago

Far from great. I'm genuinely curious how this place is still functioning. The seating situation is ridiculous... dozens of guests standing in line when there are handfuls of empty tables inside. I ended up walking to the front asking how long until two people could be seated since we overheard the lady in front of us talking about her group of 15. The lady sat us right away.... after waiting 20 minutes for obviously no reason. Coming from working in the industry, this is all ass backwards. Again, concept behind their seatin... read more

Business response:

Thank you for taking the time to leave us a review. Your comments have been shared with our management team for their input and attention. We look forward to seeing you again soon and the opportunity to earn your 5-star rating. 

Jordan N.'s profile image
Jordan N. 
rating
3 years ago

Absolutely terrible experience. Our server Macy? Was clearly in a rush to get rid of our party. We let them know we were a large party and the hostess clearly had no idea how to handle that or properly manage sitting the group or asking multiple servers to share the table? We were interested in staying for longer and spending a good amount of time as it's a farewell party for some of our group members. The food was okay. No one was given the opportunity to do second orders or additional drink orders. The checks were just... read more

Business response:

Thank you for sharing your feedback, Jordan N. Your comments have been shared with our management team. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Brew Brothers Reno 

Frequently asked questions about Brew Brothers Reno

How is Brew Brothers Reno rated?

Brew Brothers Reno has a 4.3 star rating with 1,668 reviews. 

When is Brew Brothers Reno open?

Brew Brothers Reno is closed now. It will open at 11:30 a.m.