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Briggs Toyota of Fort Scott
- Car Dealers
- Fort Scott, KS
About this business
Location details
1819 S Main St, Fort Scott, KS, 66701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Badly treated and still am. Found problems and informed it has been in a reck and I was informed it hadn't been recked. The sales person treated me very poorly
Business response:
It has been some time since we connected. We appreciate your feedback as we continue to strive to provide excellent customer service and improve our internal processes. Briggs Auto has been locally owned and operated since 1979. We hope you will consider allowing us to earn your business in the future. Our inventory is refreshed daily on briggsauto.com and our service department is open 6 days a week.
The service department have some rude people working for them. They placed blame on other people. They need better people skills.
Business response:
It has been some time since we connected. We appreciate your feedback as we continue to strive to provide excellent customer service and improve our internal processes. Briggs Auto has been locally owned and operated since 1979. We hope you will consider allowing us to earn your business in the future. Our inventory is refreshed daily on briggsauto.com and our service department is open 6 days a week.
Left me out of the loop, don't tell me when it would be done but they did give me a loaner! The car now creeks when you turn even the slightest
Business response:
It has been some time since we connected. We appreciate your feedback as we continue to strive to provide excellent customer service and improve our internal processes. Briggs Auto has been locally owned and operated since 1979. We hope you will consider allowing us to earn your business in the future. Our inventory is refreshed daily on briggsauto.com and our service department is open 6 days a week.
Lack of communication Do not use online scheduling
Business response:
It has been some time since we connected. We appreciate your feedback as we continue to strive to provide excellent customer service and improve our internal processes. Briggs Auto has been locally owned and operated since 1979. We hope you will consider allowing us to earn your business in the future. Our inventory is refreshed daily on briggsauto.com and our service department is open 6 days a week.
Empty gas tank when we bought our truck The one key we got is falling apart and did not receive a secondary key Oil change light came on after having the truck less then 48 hours No manual came with truck My family will not be purchasing vehicles here again; we will be looking elsewhere for future vehicle purchases.
Business response:
It has been some time since we connected. We appreciate your feedback as we continue to strive to provide excellent customer service and improve our internal processes. Briggs Auto has been locally owned and operated since 1979. We hope you will consider allowing us to earn your business in the future. Our inventory is refreshed daily on briggsauto.com and our service department is open 6 days a week.
Servicing my car here since new. Service itself fine. Waiting time ok. Waiting facilities poor... cramped and unchanged in decades.
Business response:
Thank you for sharing your feedback with us! We truly value your input and appreciate your continued business. We invite you to visit us at briggsauto.com, where we'll be happy to assist you with all your automotive needs. We look forward to serving you again in the future!
They did a diagnostic and found nothing but still charge me $156 for the visit. Very poor workmanship couldnt find a problem had to take it to another dealership.
Business response:
It has been some time since we connected. We appreciate your feedback as we continue to strive to provide excellent customer service and improve our internal processes. Briggs Auto has been locally owned and operated since 1979. We hope you will consider allowing us to earn your business in the future. Our inventory is refreshed daily on briggsauto.com and our service department is open 6 days a week.
Ive had my truck in for repairing the Sync3 system. Ive spent over $1,000 and the system is not completely functional. Im disappointed that Ill have to take it back for more work.
Business response:
Thank you for sharing your feedback with us! We truly value your input and appreciate your continued business. We invite you to visit us at briggsauto.com, where we'll be happy to assist you with all your automotive needs. We look forward to serving you again in the future!
Even though I scheduled my appointment in advance they did not have the oil filter for my vehicle. They said they could have it the next day if I brought it back in. Since I live 45 minutes away from the nearest Toyota dealership this was not an option. I schedule the appointment for a week later. It was only supposed to take 15 minutes. I ended up waiting an hour.
Business response:
It has been some time since we connected. We appreciate your feedback as we continue to strive to provide excellent customer service and improve our internal processes. Briggs Auto has been locally owned and operated since 1979. We hope you will consider allowing us to earn your business in the future. Our inventory is refreshed daily on briggsauto.com and our service department is open 6 days a week.
Frequently asked questions about Briggs Toyota of Fort Scott
How is Briggs Toyota of Fort Scott rated?
Briggs Toyota of Fort Scott has a 4.5 star rating with 654 reviews.
When is Briggs Toyota of Fort Scott open?
Briggs Toyota of Fort Scott is open now. It will close at 6:00 p.m.